McDonald's

3.4
1516 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1006 S Main St, South Hutchinson, KS
67505, United States

Hours

Reviews

3.4
1,516 reviews
5 stars
473
4 stars
372
3 stars
283
2 stars
139
1 star
249

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individual employees for their exceptional service.

Order Accuracy

Numerous reviews mentioned issues with incorrect orders, including missing items and wrong modifications, leading to customer frustration.

Food Quality

Feedback on food quality was mixed; while some customers enjoyed hot and fresh meals, others reported cold or poorly prepared food.

Cleanliness

Several reviews pointed out cleanliness issues, particularly in the bathrooms and dining area, which detracted from the overall experience.

Service Speed

Customers frequently commented on slow service, with long wait times reported during busy periods and drive-thru operations.
  • LM
    Luke Mercer
    4 days ago
    1.0
    I've been waiting 15 minutes for fries and several cars have been served after me. Won't return
  • SA
    Stephen Antoniades
    Nov 16, 2025
    5.0
    Major shout out to McDonald’s in Kansas you guys are truly setting the bar for excellence when it comes to regards to customer service and being open and convenient hours, our family greatly appreciate you being open at 3:45 AM. We were really hungry and you were conveniently located next to the gas station. We really wanted breakfast but couldn’t wait 20 more minutes for it. We thank you all the same for your service for being open at the time and conveniently attached to the gas station.
  • DD
    Dustin
    Nov 13, 2025
    3.0
    Service sucks takes long time from to take your order and they're not very busy
  • JN
    Josephine Boston Nyanjom
    Nov 9, 2025
    1.0
    They forgot to bring my order out and I was waiting so long I had to go inside and tell them I think they forgot about me.
  • MK
    Mansirat Kaur
    Oct 28, 2025
    5.0
    ⭐️⭐️⭐️⭐️⭐️ Review for McDonald’s Manager (the gentleman in the blue shirt): As a female truck driver, I go through a lot on the road — long hours, unpredictable stops, and not always the warmest welcomes. But tonight, at this McDonald’s opposite love at south Hutchinson Love’s, I was truly moved. The manager in the blue shirt went above and beyond. He showed genuine respect, kindness, and humanity — he said, “We respect you guys. We honor you. You can have a seat and eat; don’t worry if the indoor section is closed.” That simple act of care meant so much. I was overwhelmed with gratitude. Thank you for seeing us — the drivers who keep things moving — and for treating us with dignity. This kind of customer service is rare and deserves to be recognized. If I could, I’d personally recommend a raise for this manager and his entire team. They were kind, patient, and understanding, especially late at night when options are few for us truckers. From now on, this will always be my favorite McDonald’s stop. Thank you again — from the bottom of my heart. 🙏 God bless you all.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in South Hutchinson, KS?

McDonald's is open 24 hours a day, 7 days a week for dining and drive-thru services.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's location has a drive-thru that operates 24/7 every day of the week.