Wendy's

3.5
498 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
22510 Midland Drive, Shawnee, KS
66226, United States

Hours

Reviews

3.5
498 reviews
5 stars
168
4 stars
131
3 stars
78
2 stars
33
1 star
88

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, incorrect orders, and long wait times.

Food Quality

Mixed reviews on food quality; some customers enjoyed hot and fresh meals, while others received cold or poorly prepared food.

Cleanliness

Concerns about cleanliness were raised, including dirty bathrooms and trash outside the restaurant.

Drive-Thru Experience

Drive-thru service received both praise for speed and complaints about long waits and order inaccuracies.

Customer Satisfaction

Overall customer satisfaction varied widely, with some praising the location as the best they've visited, while others vowed never to return.
  • PC
    Patty Cavlovich
    Oct 16, 2025
    3.0
    The help was laughing and talking to loud.could not even hear your self think.
  • AC
    Amber Corliss
    Oct 14, 2025
    5.0
    Love their spicy chicken
  • JG
    Jesse Gamble
    Oct 8, 2025
    5.0
    The sweet tea is the best at this location
  • TR
    Tyler Reynolds
    Sep 24, 2025
    2.0
    Ordered on the app, picked up in drive thru. Experience was fast but order included 2 JBC’s and neither had bacon on them. Ridiculous.
  • CB
    Colleen Boerner
    Sep 20, 2025
    1.0
    DON'T GO!!!! Doors are to open at 8. It's 8:30 and they're still locked... We got sometimes attention to let us in and they tell us the manager needs to unlock the door.... While we are there no one did. I placed my order and instead of asking what I would like to drink she assumed I wanted a soft drink...I did not I needed to use the facilities and there was no TP. I told them... Oh ok and they walked away NOT taking care of the need WE WON'T GO BACK!!!!

Frequently Asked Questions About Wendy's

Is Shawnee Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.