Wendy's

3.5
502 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
22510 Midland Drive, Shawnee, KS
66226, United States

Hours

Reviews

3.5
502 reviews
5 stars
168
4 stars
132
3 stars
79
2 stars
34
1 star
89

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service are mixed, with some praising friendly staff and quick service, while others report rude behavior and long wait times.

Food Quality

Food quality is inconsistent; some customers enjoy fresh and hot meals, while others complain about cold, stale, or incorrectly prepared items.

Cleanliness

Several reviews mention cleanliness issues, including dirty dining areas and bathrooms, impacting the overall dining experience.

Order Accuracy

There are frequent complaints about incorrect orders and missing items, leading to customer dissatisfaction.

Dining Experience

The closure of the dining area and limited indoor seating options frustrate customers, especially during peak hours.
  • LW
    LeAndrea Wilson
    3 days ago
    1.0
    Food was cold and not fresh
  • IH
    Ian Hrabe
    Dec 11, 2025
    3.0
    Yes, it's a Wendys, but not all Wendys are created equal. This one has the best service and, in my extensive experience with area Wendys restaurants, is least likely to screw up your order.
  • SM
    Sabaka Mahusky
    Dec 2, 2025
    2.0
    Been going here for years, but the last two visits been unpleasant. Food was not warm and taste its been under the heat lamp. Fries were cold, stiff and stuck together. Placing an order took awhile because everyone's in the back away from public view listening to music. And now they charge for each sauce, even tge kne that's supposed to come with the nuggets. The time before that had the problem with the order taker, he mumbled, copped an attitude, and starred. I know I got there late, but I felt he was giving me signal to leave. He shut off the drink dispenser and put "out of order" sign on it, told me the drive thru dispenser is for drive thru only. He cleaned out and took out both ketchup dispensers, never brought them back. He mopped all the way around us, kept looking at me and looking at his phone for the times multiple times. Asked for a To go bag, copped an attitude. Asked for a refill, said machines are off. So I was very unhappy with both my last visits, and I literally mean "Last visits".
  • PC
    Patty Cavlovich
    Oct 16, 2025
    3.0
    The help was laughing and talking to loud.could not even hear your self think.
  • AC
    Amber Corliss
    Oct 14, 2025
    5.0
    Love their spicy chicken

Frequently Asked Questions About Wendy's

Is Shawnee Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the drive-thru at Wendy's in Shawnee, KS?

The drive-thru at this Wendy's location is open daily from 8:00 AM to midnight.