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Subway

3.4
(257 reviews)

Business Details

(913) 631-5588
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Shawnee Subway® Restaurant at 11210 Shawnee Mission Pkwy brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Subway
11210 Shawnee Mission Pkwy, Shawnee, KS
66203, United States

Hours

Reviews

3.4
257 reviews
5 stars
88
4 stars
64
3 stars
31
2 stars
16
1 star
58

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and impatient staff, with some expressing disappointment in the overall service experience.

Food Quality

While some customers praised the sandwiches, others complained about stale bread and unsatisfactory food quality.

Staff Attitude

Mixed reviews on staff friendliness; some employees were noted for their kindness, while others were described as unhelpful or dismissive.

Wait Times

Many customers experienced long wait times, both in-store and at the drive-thru, leading to frustration.

Cleanliness

Concerns were raised about the cleanliness of the location, with some customers noting unsanitary conditions.
  • JM
    Jessica Mercado
    6 days ago
    1.0
    The male worker is extremely rude
  • YS
    Yazmyn Seitzinger
    Jan 3, 2026
    1.0
    who ever the guy is working in the morning, currently 9:40 am on a saturday, he’s rude and impatient. Never coming back to this store, wouldn’t let me use the coupon on my phone either. the entire time i ordered the guy said “anything else “ like hello???? Yes something else i don’t just want sauce on my sandwich and that’s it. He said “anything else probably about 6 times, to me and my husband. Do better.
  • MC
    Mickie Clay
    Dec 11, 2025
    2.0
    I was completely rushed for no reason? It was me and one other customer in the store. I asked for sauce and received a "squirt" no kidding. So I asked for a little more, already embarrassed to ask for extra anything, received another squirt. I've been to this location before and loved the experience. Not today with a guy wearing a subway scarf.
  • AT
    Ashley Thuston (ThusGirl)
    Dec 8, 2025
    3.0
    I love subway but the guy who works on Monday afternoons is so difficult to order/pickup from I've been avoiding this location until I have a strong enough craving. He's probably not a bad guy but he definitely should never be customer facing. He rushes you by constantly yelling "anything else." I could rapid fire my toppings but I doubt most sandwich artists would appreciate that and I'd rather them not miss one. So I started ordering online which even when you explain the app is buggy and it takes a second to pull up your confirmation he continually yells at you for confirmation. I understand not wanting an order to be stolen but it's pretty jarring and could be incredibly inconvenient for the customer. Maybe it's the store policy but it seems pretty unnecessary when not even Chipotle has you do that. Like what if I order it but my spouse picks it up? Does that mean we just can't have the food we paid?
  • TS
    Totally Terrible Sounds
    Dec 5, 2025
    1.0
    Went in there at 9:50 and they already had everything put up I get yall close at ten but what is the point of being open till ten if you aren’t actually open till then

Brand Certified Facts from Subway

This information is certified by Subway and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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