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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Shawnee, KS. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 13601 West 63rd Street for the ultimate SONIC experience!
Service quality is inconsistent, with some customers praising fast and friendly service while others report long waits and incorrect orders.
Food Quality
Food quality varies; many customers enjoy the freshness and taste, but others have experienced cold or poorly prepared items.
Order Accuracy
Order accuracy is a recurring issue, with multiple customers noting that their orders are often incorrect or incomplete.
App Experience
The app has been reported as unreliable, with issues affecting order discounts and functionality.
Staff Attitude
Staff attitude is mixed; while some customers commend the friendliness of the crew, others report rude behavior and poor customer service.
CC
Cathy Clark
4 days ago
1.0
You ever get a craving for sonic? Of course you do. This particular sonic is staffed with incompetent people. I only come here because it's close to where I live. They mess up on your order, don't tell you how much you owe, then when you ask for then to fix the problem they get a horrible attitude. Unless you are coming JUST for drinks I would stay away from THIS one and avoid the drama and stress.
RD
R D
6 days ago
2.0
Keep having issues with getting the correct order. For example: “Extra lemons” in a route 44 drink came out as just 2 slices of limes
VM
Victoria McNair
Feb 12, 2026
1.0
2 words... THUMBS DOWN!!.... Food has never really been all that great and now so are the drinks!!.... Don't ask for x'tra ice or pay for the x'tras that they offer. And here's the funny part, drinks that are suppose to get the fruit in them where are they🤔🤔🤔
KM
Kristen Morgan
Feb 9, 2026
5.0
Order came quick, fresh, and they came in clutch with sauces.
JW
Jeannette Weinbrenner
Dec 30, 2025
5.0
Just stopped in for my wkly bag of ice. Service great as always.