McDonald's

3.2
970 reviews
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Business Details

11801 W 63rd St, Shawnee, KS
66203, United States
(913) 631-1444
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
11801 W 63rd St, Shawnee, KS
66203, United States

Hours

Reviews

3.2
970 reviews
5 stars
318
4 stars
158
3 stars
168
2 stars
81
1 star
245

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Feedback on food quality was mixed; while some enjoyed fresh and hot items, many complained about cold, stale, or incorrect food.

Cleanliness

Several reviews highlighted unclean conditions in the lobby and drive-thru areas, with some customers expressing concern over hygiene.

Customer Experience

Many customers expressed frustration with the overall experience, citing issues with order accuracy and staff attitude.

Inconsistent Operations

Customers noted inconsistencies in service hours and availability, particularly regarding the advertised 24-hour service.
  • JL
    Justin Lane
    Nov 16, 2025
    1.0
    This McDonald’s is the worst out of all of them every time I go there I ask for extra sauce more sauce please put sauce in the bag and you know what they forget. They forget to put sauce in the bag. I’ve went there and this is the sixth time and I only got two sauces Even though I asked them and you looked me in the eye and told me there was sauce in the bag and I’m so tired of it. It makes me wanna go to Wendy’s or Burger King or somewhere where I have a better chance of getting what I want so if you’re thinking about going to this McDonald’s, save yourself the trouble drive longer to go to a different one because the employees are not the best except this one lady she’s the she’s the best. I’m sure she’s the only worker in that whole building who actually does a good job. She made sure our order was correct. The rest of them refused to put sauce in the bag. A man just wants his saucy sauce.
  • KK
    kostyaeazy
    Nov 11, 2025
    4.0
    I like it because 24/7! Usually everything is fine but sometimes they forget put sauces…
  • JB
    Joshua Barker
    Oct 27, 2025
    1.0
    I miss the days when someone worked the front counter. 3 employees saw me and another gentleman waiting and said no walked right by us. I had to go behind the counter to find someone to take my order.
  • HH
    Heather Hankins
    Oct 21, 2025
    2.0
    They're always forgetting something bc I have big orders but this time takes the cake. They forgot half the bun on a double cheeseburger. Lmao
  • KK
    Karin Keelin
    Oct 18, 2025
    5.0
    Haven't been in awhile. The fries were fresh and hot, food as ordered, hot and fresh. I don't really like fast food, but this day, this McDonalds did great
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Frequently Asked Questions About McDonald's

What are the operating hours for this McDonald's location?

This McDonald's in Shawnee, KS, is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-through service?

Yes, the drive-through is open 24/7 at this location.