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McDonald's

3.2
(993 reviews)

Business Details

11801 W 63rd St, Shawnee, KS
66203, United States
(913) 631-1444
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
11801 W 63rd St, Shawnee, KS
66203, United States

Hours

Reviews

3.2
993 reviews
5 stars
326
4 stars
162
3 stars
170
2 stars
83
1 star
252

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders, missing items, and wrong ingredients.

Customer Service

Feedback highlighted a lack of customer service, with many reviews mentioning rude staff and poor management.

Food Quality

Several reviews noted inconsistent food quality, including cold fries and incorrect items.

Drive-Thru Experience

Customers frequently complained about long wait times and poor service in the drive-thru.

24-Hour Service

Many customers expressed frustration over the misleading 24-hour service claims, often finding the location closed or only serving delivery orders.
  • AD
    Amber Duffett
    2 days ago
    5.0
    Great location. Awesome job guys!!!!
  • KE
    Kallie Eidson
    4 days ago
    1.0
    Forgot my hasbrowns on 2/22 and won’t answer the phone when I called for a refund. Will be back for a refund and I better get it
  • MH
    Mike H
    Feb 11, 2026
    2.0
    Food was just thrown together as usual, as if the person assembling was legally blind. The people working there could not speak English well enough to resolve our issues, and the staff was extremely rude.
  • DW
    Dalton White
    Feb 10, 2026
    1.0
    I feel like i have been lied to by this company because i am sitting in this establishment right now and these fries are limp and damp, these are far from crispy and now i feel the need to take my business across the street to wendy’s
  • JR
    Jackie Ramirez
    Jan 28, 2026
    5.0
    Me hicieron un frape mediano de verdad. Llenito y delicioso

Frequently Asked Questions About McDonald's

What are the operating hours for this McDonald's location?

This McDonald's in Shawnee, KS, is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-through service?

Yes, the drive-through is open 24/7 at this location.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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