McDonald's

3.2
981 reviews
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Business Details

11801 W 63rd St, Shawnee, KS
66203, United States
(913) 631-1444
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
11801 W 63rd St, Shawnee, KS
66203, United States

Hours

Reviews

3.2
981 reviews
5 stars
321
4 stars
161
3 stars
170
2 stars
82
1 star
247

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders, missing items, and wrong ingredients.

Customer Service

Feedback highlighted a lack of customer service, with many reviews mentioning rude staff and poor communication.

Cleanliness and Maintenance

Several reviews noted unsanitary conditions and a lack of cleanliness in the dining area and bathrooms.

Drive-Thru Experience

Customers frequently complained about long wait times and poor service in the drive-thru.

Food Quality

Mixed reviews on food quality, with some customers praising fresh fries while others received cold or stale items.
  • JS
    James Sanders
    Jan 1, 2026
    1.0
    Not 24 hours, petty review but advertise your business correctly
  • LC
    Lesley Clay
    Dec 27, 2025
    1.0
    This is supposed to be HotCakes with steak I have one singular pancake and no steak I asked for extra raisins and no diced apples and they gave me the total opposite this is the second time During breakfast time that this has happened and there was no line At all so there was no need to rush I'm getting tired of my mobile breakfast orders being messed up there needs to be accountability for the lack of directions being followed at this establishment
  • DL
    David Long
    Dec 17, 2025
    2.0
    I just spent over 19 dollars on breakfast sandwiches and half were wrong or missing stuff. My 2 sausage McMuffin, we’re missing the sausage. 1 of my sausage,egg and cheese McMuffin, had ham on it. I counted the sandwiches to make sure I had the correct count, I guess now I have to open everything to make sure it done popularly. Tried calling and no one answered. Sad customer experience
  • MM
    Matt Mueller
    Dec 17, 2025
    5.0
    Hi. I am Matt, I come thru drive through often to get a large Diet Coke. Many of you know me. Today I bought a large Diet Coke and sausage McMuffin. My car was Making a noise. I drove away without my sandwich/bag accidenly . You guys know me, I drive a silver Toyota coupe. I don’t have time to come back but will later. Regarding a review…you guys are awesome!
  • DL
    Dionne “Thankful Greatful Blessed” Long
    Dec 10, 2025
    4.0
    There’s no children’s play area. You have to ask for everything you need, one by one, while waiting for other people’s orders to be fulfilled, even after you have your order.
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Frequently Asked Questions About McDonald's

What are the operating hours for this McDonald's location?

This McDonald's in Shawnee, KS, is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-through service?

Yes, the drive-through is open 24/7 at this location.