Food Quality
Several customers reported issues with food quality, including stale bread, incorrect sandwich orders, and excessive fat on meats.
Service Speed
Many reviews indicated a decline in service speed, with customers noting longer wait times and a loss of the 'freaky fast' reputation.
Customer Service
Mixed feedback on customer service; while some praised friendly staff, others reported rudeness and lack of assistance.
Cleanliness
The restaurant was frequently noted for its cleanliness, with several customers appreciating the tidy environment.
Pricing
Customers expressed concerns about high prices, with some feeling that the value did not match the cost.