Ordered online for an office meeting. To be delivered at 11:45. No food by noon. Called store and they said they called an Uber to pick it up and it was out of their control. Uber did not even pick up food until 12:15. Jimmy John's did not taking responsibility. Sandwich orders were wrong too. Young kids at store that do not care how the reflect for their employer. I would be surprised if the owner cares. We will see if they respond.
DB
Donald Bergman
Jan 18, 2026
2.0
4 employees only one actually doing the work. Others were too preoccupied with their phones to pay attention to the tables needing cleaned. Also, why do they park as close to the entrance as possible, forcing customers to have to park further away. Owner should address this.
JM
Joanne Muccino
Nov 13, 2025
2.0
the last two sandwiches I bought had excessive fat on the ham, uneditable. The bun was stale and the sandwich very dry. I called the store the day after the first bad sandwich and they couldn't do anything about it unless I had called same day. They also told me the owner said if the ham is overly fatty they still have to use it. I thought I'd give them another shot. Now I'm done. Don't have money to waste. They use to be consistently good. Too bad.
KC
Keith Culbertson
Oct 31, 2025
5.0
The guys working there in the evenings are always having fun and are good for a smile and a laugh or two every time I stop by. It is a pleasure this day and age. Keep it up!
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