Jimmy John's

3.8
183 reviews

About

Sandwich Restaurant

Location

Jimmy John's
12106 Shawnee Mission Pkwy, Shawnee, KS
66216, United States

Hours

Reviews

3.8
183 reviews
5 stars
87
4 stars
34
3 stars
26
2 stars
10
1 star
26

What are people saying?

AI-generated from recent customer reviews

Food Quality

Several customers reported issues with food quality, including stale bread, incorrect sandwich orders, and excessive fat on meats.

Service Speed

Many reviews indicated a decline in service speed, with customers noting longer wait times and a loss of the 'freaky fast' reputation.

Customer Service

Mixed feedback on customer service; while some praised friendly staff, others reported rudeness and lack of assistance.

Cleanliness

The restaurant was frequently noted for its cleanliness, with several customers appreciating the tidy environment.

Pricing

Customers expressed concerns about high prices, with some feeling that the value did not match the cost.
  • JM
    Joanne Muccino
    Nov 13, 2025
    2.0
    the last two sandwiches I bought had excessive fat on the ham, uneditable. The bun was stale and the sandwich very dry. I called the store the day after the first bad sandwich and they couldn't do anything about it unless I had called same day. They also told me the owner said if the ham is overly fatty they still have to use it. I thought I'd give them another shot. Now I'm done. Don't have money to waste. They use to be consistently good. Too bad.
  • KC
    Keith Culbertson
    Oct 31, 2025
    5.0
    The guys working there in the evenings are always having fun and are good for a smile and a laugh or two every time I stop by. It is a pleasure this day and age. Keep it up!
  • BB
    Brad
    Aug 26, 2025
    5.0
    😋
  • AR
    Amanda Rose
    Aug 7, 2025
    5.0
    I appreciate that this JJ's hand delivered my order after I got the wrong item in the drive thru. Thanks, Ahmad!
  • CB
    Connar Brief
    Jul 18, 2025
    5.0
    Cleanest and Nicest Jimmy John’s i’ve ever been too.