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Domino's Pizza

2.7
(276 reviews)

Business Details

22231 W 66th Street, Shawnee, KS
66226, United States
(913) 422-9494
http://www.dominos.com

About

Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantFast Food RestaurantDomino's Pizza
Looking for great pizza in Shawnee? At Domino’s, we’re passionate about bringing you the best pizza experience, whether you're carrying out or ordering pizza delivery. Whether you’re craving thin, foldable New York Style pizza or a thick, Handmade Pan pizza, Domino’s has you covered. Or try our delicious, cheesy Parmesan Stuffed Crust pizza today! We offer more than just mouthwatering pizza—dishes like our fan-favorite mac and cheese, salads, pasta, and chicken wings will satisfy all your needs. We’ll give you great value with our unbeatable deals, making it easy to enjoy more for less. Wherever you are, the Domino's pizza near you is here to satisfy your cravings with taste and quality. Order from 22231 W 66th Street .

Location

Domino's Pizza
22231 W 66th Street, Shawnee, KS
66226, United States

Hours

Reviews

2.7
276 reviews
5 stars
85
4 stars
24
3 stars
18
2 stars
9
1 star
140

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service, with some praising staff for being friendly and helpful, while others report rudeness and unprofessional behavior.

Order Accuracy

Several customers experienced issues with incorrect orders, including wrong items and missing components, leading to dissatisfaction.

Delivery Issues

Numerous reviews highlight chronic delays in delivery times, with some customers waiting over two hours for their orders.

Management and Staffing

There are complaints about poor management and staffing levels, resulting in long wait times and inadequate service.

Food Quality

While some customers enjoyed the food quality, others reported issues such as cold or improperly cooked pizzas.
  • AL
    Alex Lange
    Feb 6, 2026
    5.0
    I have been coming to this location for years. I am very impressed with the current management. I get a chicken Alfredo pizza 😂
  • ZJ
    Zachary Jones
    Dec 17, 2025
    1.0
    I’ve ordered from this location many times without issue, but tonight’s experience was extremely disappointing. I placed a large family order and attempted to pay with cash ($100 bill) for a ~$64 total. I understand stores sometimes have limits on large bills. However, instead of offering alternatives or calmly explaining the situation, the interaction escalated unnecessarily. I was told the store could not make change and that accepting my payment would somehow prevent them from operating for the rest of the night. When I tried to clarify and find a reasonable solution, the person identifying himself as the owner stated he didn’t like my “attitude,” refused service, and hung up the phone. What made this especially frustrating is that I was polite, upfront about needing change, and had four kids in the car. I was also willing to tip and resolve the situation in multiple ways. Being refused service and spoken to that way over a normal payment method felt completely unnecessary. Im going to post a copy of the call to my tiktok page (thanks to cube acr app to record calls!) I’m not disputing a store’s right to refuse large bills — I’m disappointed by the lack of professionalism and basic de-escalation. This location seems to advertise cash acceptance while being unprepared or unwilling to handle it. All it says online/on the door is drivers carry less then 20$ WHICH IS WHY I WENT TO PICK IT UP. This location is so strapped it can't operate a Tuesday night without 30 in change bankrupting them. I might set up a gofundme.
  • BB
    Briana Baker
    Dec 7, 2025
    5.0
    This Domino’s location is amazing. I thought they had messed up my pizza order, so I reported the mistake but it turned out I accidentally ordered it wrong. The manager Chris STILL called me back and gave me a pizza credit even though I had made the mistake. What exceptional customer service! Also, they are extremely fast in their delivery! Highly recommend.
  • MS
    Marsha Soday
    Dec 2, 2025
    5.0
    We have eaten at many Domino's and this one is by far the best. The management is very customer focused and we will definitely visit again. Steve and Marsha
  • DK
    Dean Kurowski
    Nov 26, 2025
    5.0
    Being a truck driver , Sitting at parking lot a mile away.. I placed an order on the apps and was getting it delivered in less than 14 minutes !!!! 😲😲 Pizza was hot , fresh and awesome Thank you so much for making this trucker night after a hard long day ❤️🙏🇺🇲🥰 A big THANK YOU to the delivery guy, Robert...who knew exactly where I was stranded !!!

Brand Certified Facts from Domino's Pizza

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Certified March 01, 2026Yext Knowledge Graph
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