Chipotle Central Shawnee is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous reviews highlighted poor customer service, with staff being rude, unprofessional, and unhelpful.
Food Quality
Many customers reported issues with food quality, including burnt chicken, small portions, and incorrect orders.
Cleanliness
Several reviews mentioned dirty dining areas and unsanitary conditions, impacting the overall dining experience.
Order Accuracy
Frequent complaints about incorrect orders, especially with mobile and pickup orders, were noted.
Value for Money
Customers expressed dissatisfaction with pricing relative to portion sizes and food quality, feeling it was not worth the cost.
BB
Baylee B
Nov 17, 2025
1.0
I order on the app so I can save time after work and pick up in the drive through. Multiple times my food has been 30 minutes late and the drive thru line takes forever. Horrible time management at this location. I’ve never had a bad experience and I’ve been to many chipotle locations. This one is consistently disappointing. Why am I tipping people who take ages to put my order together? I’m sitting in the line as I type this review and my food is over 30 minutes late. It takes less time to go in and order. This is unacceptable.
TW
Tim Wahl
Nov 15, 2025
1.0
Incredibly rude
No portion control
Lack of true management
Needs new leadership
JD
Joey Donut
Nov 15, 2025
5.0
It's Chipotle! Just eat it!
KD
Katie Dalrymple
Oct 25, 2025
5.0
It’s chipotle - just as good as any chipotle! However the staff there had a belligerent lady raise her voice and berate them because she chose something that was higher in price and didn’t want to pay it… they handled it extremely well! Well better than I would have! Stop bothering people who are doing their jobs ✨
DG
Diana Garcia
Oct 21, 2025
1.0
I went to eat and all the women I know were watching all the time is a lack of respect. I have had chips from this place twice and it seems that they cook it in old oil because they are always burnt and their guacamol tastes like only onion. It seems that the staff who are there do not want to work or bother them until you get to eat leaving that they get their salary from us. Not very kind.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Central Shawnee offer?
Chipotle Central Shawnee offers customizable Mexican-inspired menu items including burritos, bowls, quesadillas, tacos, and salads using responsibly sourced, wholesome ingredients.
What are the opening hours of Chipotle Central Shawnee?
Chipotle Central Shawnee is open daily from 10:45 AM to 10:00 PM.
Where is Chipotle Central Shawnee located?
It is located at 15830 Shawnee Mission Parkway, Johnson, Shawnee, KS 66217, USA.
How can I order food from Chipotle Central Shawnee online?
You can order online via their website at https://order.chipotle.com/ or through the Chipotle mobile app available on the Apple App Store.
Does Chipotle Central Shawnee have a rewards program?
Yes, customers can sign up for Chipotle Rewards to earn exclusive offers and free food.
What is Chipotle's commitment to food quality and sourcing?
Chipotle prioritizes responsibly sourced, real food made from 53 real ingredients without artificial colors, flavors, or preservatives, sourced from farms following humane and sustainable practices.
Is Chipotle Central Shawnee LGBTQ friendly?
Yes, Chipotle Central Shawnee welcomes LGBTQ customers and promotes inclusivity.
What nearby places can I visit before or after dining at Chipotle Central Shawnee?
Nearby places include Mattress Firm for retail shopping, Shawnee Modern Dentistry for dental care, and The Joint Chiropractic for chiropractic services.
How can nearby businesses like Starbucks and Jersey Mike's Subs complement my visit to Chipotle Central Shawnee?
You can enjoy coffee at nearby Starbucks before your meal or grab a sandwich at Jersey Mike's Subs if you crave variety in the area around Chipotle Central Shawnee.
Are there fitness or health-related services close to Chipotle Central Shawnee?
Yes, nearby you will find Integrity Martial Arts gym for fitness, GNC for supplements, and Pure Motion Chiropractic & Rehab for health and therapy needs.