Chipotle Shawnee is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Many customers expressed dissatisfaction with the small portion sizes of their meals, feeling they were not worth the price.
Service Quality
Numerous reviews highlighted poor customer service, including rude staff and frequent order mistakes.
Cleanliness Issues
Several customers noted that the restaurant was dirty, with unclean tables and food areas.
Food Quality
Feedback indicated inconsistent food quality, with reports of burnt or bland food and incorrect orders.
Positive Experiences
Despite the negative feedback, some customers praised the food and service, noting good experiences at this location.
LD
Lauran Davies
Jan 2, 2026
1.0
Did carry out, two burritos. Got them and one was a bowl. The bowl had so little steak and beans in it, it was ridiculous. Why charge $11 for just toppings basically?? Ridiculous.
CM
Casey Mendoza
Dec 31, 2025
1.0
Went in store - $70 in food - carry out..get home missing 1 item - no big deal. Calling "that store" is not an option only ai that keeps telling me they've sent an email (they dont have my email) refuses to let me talk w a human. I jus need to pick up my child's food with clarity (30min drive).
SC
Sharlene Clary
Nov 17, 2025
5.0
Carnitas plus rice, beans and guacamole w lettuce and sour cream. Got a bag of chips and salsa on the run!
TW
Tim Wahl
Nov 15, 2025
1.0
Horrific management
No portion controls
Unbelievably rude
Just left food at counter
Need complete new ownership
Frequently Asked Questions About Chipotle Mexican Grill
What are the opening hours for Chipotle Mexican Grill in Shawnee?
Chipotle Mexican Grill in Shawnee is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Shawnee, KS?
It is located at 11805 Shawnee Mission Parkway, Shawnee, KS 66203.
Can I order Chipotle Shawnee's food for pickup or delivery?
Yes, Chipotle Shawnee offers both in-store pickup and delivery services.
Does Chipotle Mexican Grill in Shawnee offer catering services?
Yes, catering services are available at this location.
How can I order Chipotle Shawnee food online?
You can order online through their website or the Chipotle app available on the Apple App Store.
What type of food does Chipotle Mexican Grill in Shawnee serve?
They serve customizable Mexican food such as burritos, bowls, quesadillas, tacos, and salads using responsibly sourced ingredients with no artificial additives.
Is Chipotle Mexican Grill in Shawnee LGBTQ+ friendly?
Yes, this location welcomes LGBTQ+ customers.
Which nearby fast food restaurants can I find close to Chipotle Mexican Grill on Shawnee Mission Parkway?
Nearby fast food options include McDonald's and Firehouse Subs, both a short distance away for alternative dining choices.
Are there any nearby places where I can get a quick video rental or retail shopping near Chipotle Shawnee?
Yes, a Redbox kiosk is nearby where you can rent videos and find related retail items.
If I am visiting Chipotle Shawnee, what nearby automotive services are available?
You can find Jiffy Lube Oil Change Center and Advance Auto Parts nearby for automotive repair and supplies.