Chipotle Mexican Grill

3.9
1423 reviews
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About

Mexican Restaurant
Chipotle Shawnee is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
11805 Shawnee Mission Parkway, Shawnee, KS
66203, United States

Hours

Reviews

3.9
1,423 reviews
5 stars
689
4 stars
342
3 stars
134
2 stars
74
1 star
184

What are people saying?

AI-generated from recent customer reviews

Portion Sizes

Many customers expressed dissatisfaction with the small portion sizes of their meals, feeling they were not worth the price.

Service Quality

Numerous reviews highlighted poor customer service, including rude staff and frequent order mistakes.

Cleanliness Issues

Several customers noted that the restaurant was dirty, with unclean tables and food areas.

Food Quality

Feedback indicated inconsistent food quality, with reports of burnt or bland food and incorrect orders.

Positive Experiences

Despite the negative feedback, some customers praised the food and service, noting good experiences at this location.
  • LD
    Lauran Davies
    Jan 2, 2026
    1.0
    Did carry out, two burritos. Got them and one was a bowl. The bowl had so little steak and beans in it, it was ridiculous. Why charge $11 for just toppings basically?? Ridiculous.
  • CM
    Casey Mendoza
    Dec 31, 2025
    1.0
    Went in store - $70 in food - carry out..get home missing 1 item - no big deal. Calling "that store" is not an option only ai that keeps telling me they've sent an email (they dont have my email) refuses to let me talk w a human. I jus need to pick up my child's food with clarity (30min drive).
  • SC
    Sharlene Clary
    Nov 17, 2025
    5.0
    Carnitas plus rice, beans and guacamole w lettuce and sour cream. Got a bag of chips and salsa on the run!
  • TW
    Tim Wahl
    Nov 15, 2025
    1.0
    Horrific management No portion controls Unbelievably rude Just left food at counter Need complete new ownership
  • AH
    Ana Hernandez
    Sep 10, 2025
    3.0
    Pretty small, gets crowed when busy, pretty clean

Frequently Asked Questions About Chipotle Mexican Grill

What are the opening hours for Chipotle Mexican Grill in Shawnee?

Chipotle Mexican Grill in Shawnee is open daily from 10:45 AM to 11:00 PM.

Where is Chipotle Mexican Grill located in Shawnee, KS?

It is located at 11805 Shawnee Mission Parkway, Shawnee, KS 66203.