Chipotle Shawnee is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers frequently reported issues with food quality, including small portions, bland flavors, and overcooked items.
Service Issues
Many reviews highlighted poor customer service, including incorrect orders, rude staff, and long wait times.
Cleanliness
Several customers noted that the restaurant was dirty, with unclean tables and food areas.
Pricing Concerns
Customers expressed dissatisfaction with rising prices and perceived value for money, feeling that portions did not justify the cost.
Positive Experiences
Despite the negative feedback, some customers praised the food and service, noting good experiences with specific staff members.
SC
Sharlene Clary
Nov 17, 2025
5.0
Carnitas plus rice, beans and guacamole w lettuce and sour cream. Got a bag of chips and salsa on the run!
TW
Tim Wahl
Nov 15, 2025
1.0
Horrific management
No portion controls
Unbelievably rude
Just left food at counter
Need complete new ownership
AH
Ana Hernandez
Sep 10, 2025
3.0
Pretty small, gets crowed when busy, pretty clean
JM
Jose Morales
Sep 4, 2025
4.0
I love their food and seeing their advertisement on social media about their guacamole 🥑 made wanted to for dinner and I guess it wasn't my lucky day because they were out of guacamole 😞
TB
Thor Burgemeister
Sep 1, 2025
2.0
The portions where smaller than other Chipotle restaurants that I have frequented. I got a barbacoa beef burrito and I was very sad watching them make it due to the meager portions. It ended up being about 2/3 the size of an average Chipotle burrito. :(
Frequently Asked Questions About Chipotle Mexican Grill
What are the opening hours for Chipotle Mexican Grill in Shawnee?
Chipotle Mexican Grill in Shawnee is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Shawnee, KS?
It is located at 11805 Shawnee Mission Parkway, Shawnee, KS 66203.
Can I order Chipotle Shawnee's food for pickup or delivery?
Yes, Chipotle Shawnee offers both in-store pickup and delivery services.
Does Chipotle Mexican Grill in Shawnee offer catering services?
Yes, catering services are available at this location.
How can I order Chipotle Shawnee food online?
You can order online through their website or the Chipotle app available on the Apple App Store.
What type of food does Chipotle Mexican Grill in Shawnee serve?
They serve customizable Mexican food such as burritos, bowls, quesadillas, tacos, and salads using responsibly sourced ingredients with no artificial additives.
Is Chipotle Mexican Grill in Shawnee LGBTQ+ friendly?
Yes, this location welcomes LGBTQ+ customers.
Which nearby fast food restaurants can I find close to Chipotle Mexican Grill on Shawnee Mission Parkway?
Nearby fast food options include McDonald's and Firehouse Subs, both a short distance away for alternative dining choices.
Are there any nearby places where I can get a quick video rental or retail shopping near Chipotle Shawnee?
Yes, a Redbox kiosk is nearby where you can rent videos and find related retail items.
If I am visiting Chipotle Shawnee, what nearby automotive services are available?
You can find Jiffy Lube Oil Change Center and Advance Auto Parts nearby for automotive repair and supplies.