Chipotle Mexican Grill

3.9
1425 reviews
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About

Mexican Restaurant
Chipotle Shawnee is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
11805 Shawnee Mission Parkway, Shawnee, KS
66203, United States

Hours

Reviews

3.9
1,425 reviews
5 stars
689
4 stars
343
3 stars
135
2 stars
74
1 star
184

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently reported issues with food quality, including small portions, bland flavors, and overcooked items.

Service Issues

Many reviews highlighted poor customer service, including incorrect orders, rude staff, and long wait times.

Cleanliness

Several customers noted that the restaurant was dirty, with unclean tables and food areas.

Pricing Concerns

Customers expressed dissatisfaction with rising prices and perceived value for money, feeling that portions did not justify the cost.

Positive Experiences

Despite the negative feedback, some customers praised the food and service, noting good experiences with specific staff members.
  • SC
    Sharlene Clary
    Nov 17, 2025
    5.0
    Carnitas plus rice, beans and guacamole w lettuce and sour cream. Got a bag of chips and salsa on the run!
  • TW
    Tim Wahl
    Nov 15, 2025
    1.0
    Horrific management No portion controls Unbelievably rude Just left food at counter Need complete new ownership
  • AH
    Ana Hernandez
    Sep 10, 2025
    3.0
    Pretty small, gets crowed when busy, pretty clean
  • JM
    Jose Morales
    Sep 4, 2025
    4.0
    I love their food and seeing their advertisement on social media about their guacamole 🥑 made wanted to for dinner and I guess it wasn't my lucky day because they were out of guacamole 😞
  • TB
    Thor Burgemeister
    Sep 1, 2025
    2.0
    The portions where smaller than other Chipotle restaurants that I have frequented. I got a barbacoa beef burrito and I was very sad watching them make it due to the meager portions. It ended up being about 2/3 the size of an average Chipotle burrito. :(

Frequently Asked Questions About Chipotle Mexican Grill

What are the opening hours for Chipotle Mexican Grill in Shawnee?

Chipotle Mexican Grill in Shawnee is open daily from 10:45 AM to 11:00 PM.

Where is Chipotle Mexican Grill located in Shawnee, KS?

It is located at 11805 Shawnee Mission Parkway, Shawnee, KS 66203.