Chipotle Mexican Grill

2.8
304 reviews
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About

Mexican Restaurant
Chipotle Shawnee West Relo is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
22410 W 66th St, Shawnee, KS
66226, United States

Hours

Reviews

2.8
304 reviews
5 stars
96
4 stars
35
3 stars
16
2 stars
30
1 star
127

What are people saying?

AI-generated from recent customer reviews

Portion Sizes

Numerous customers reported consistently small portion sizes, often feeling shorted on ingredients.

Service Quality

Many reviews highlighted poor service, including rude staff, slow service, and frequent order inaccuracies.

Cleanliness

Customers frequently noted unsanitary conditions, including dirty dining areas and overflowing trash cans.

Food Quality

Several reviews mentioned issues with food freshness and quality, including cold food and poorly prepared items.
  • TT
    TinyScimatar
    Jan 1, 2026
    2.0
    Me and my coworkers put in mobile orders, and every single one of our bowls was shorted. They forgot the chips and douboe meat om one, im missing a whole portion in mine, and they forgot ingredienf on the other burrito
  • LS
    Leawood Shopper
    Dec 31, 2025
    1.0
    Food and management was less than great.
  • AC
    allen copas
    Dec 20, 2025
    2.0
    Comments on this place - I’ve had my bags rip multiple times with all contents spilling on a $40 meal for my family. None of the times have I been given replacement food. It would be fine except you really should just be using plastic bags instead. I wish you were replaced by a Qdoba who doesn’t charge for extra queso or guacamole and also uses real bags that won’t rip. Alternatively you could try to find lids that actually seal but that somehow seems like a harder ask.
  • DY
    Dakotah Yates
    Dec 14, 2025
    1.0
    It’s always a disappointment going to this location. It’s unfortunate as this is the closest location to us. The staff is always rude, the food is always inaccurate and pitiful portions. It is almost a guaranteed that they will get the order wrong if you do a pickup. Anytime we decide to give this location another chance they go and prove us wrong yet again.
  • DV
    Drew Vanderheiden
    Dec 10, 2025
    1.0
    Won't be back to this location. Service was slow and when I ordered at the counter they were out of Chicken, Pork, Sour Cream and Veggies. When I asked to speak to a manager there was no apology for the lack of food options or poor service. I asked a simple question about why there was no food being prepared I was given excuses by the lazy manager that staff can't move around the restaurant and must "stay at their stations". How about we shut up, cook food and serve customers That's what this restaurant used to be... time to get back to the basics.

Frequently Asked Questions About Chipotle Mexican Grill

What is Chipotle Mexican Grill at Shawnee West Relo known for?

Chipotle Shawnee West Relo is a fast-casual restaurant serving customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients.

Where is Chipotle Mexican Grill's Shawnee West Relo location?

It is located at 22410 W 66th St, Shawnee, KS 66226, US.