Service Quality
Customer service experiences vary widely, with some praising friendly staff while others report rudeness and inattentiveness.
Food Quality
Food quality is inconsistent; some customers enjoy hot and fresh meals, while others receive cold or poorly prepared items.
Cleanliness
Several reviews mention cleanliness issues, particularly in the dining area and restrooms.
Order Accuracy
There are frequent complaints about incorrect orders and missing items, indicating a need for improved order accuracy.
Wait Times
Customers report long wait times, especially during busy hours, affecting overall satisfaction.