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Chick-fil-A

3.6
(173 reviews)

About

Fast Food RestaurantChicken RestaurantCatererFamily Style RestaurantRestaurant Delivery ServiceBreakfast Restaurant
Welcome to your Shawnee Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy the new Jalapeño Ranch Club for a limited time or other Chick-fil-A® favorites like our Chick-fil-A® Chicken Sandwich, nugget options including our gluten-free Grilled Nuggets, sides like our Waffle Fries, and salads prepared fresh daily. Start your day with our breakfast menu featuring our Chick-n-Minis® entrée and cold-brewed Iced Coffee. Make feeding a crowd easier with Chick-fil-A® Catering. Check our page for operating hours and dining options, including pick-up, delivery, and drive-thru, and order online or on the Chick-fil-A® App. It’s our pleasure to serve you.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Chick-fil-A
11500 Shawnee Mission Pkwy, Shawnee, KS
66203, United States

Hours

Monday6:30 AM - 10:00 PM
Tuesday6:30 AM - 10:00 PM
Wednesday6:30 AM - 10:00 PM
Thursday6:30 AM - 10:00 PM
Friday6:30 AM - 10:00 PM
Saturday6:30 AM - 10:00 PM
SundayClosed
5/25/20266:30 AM - 10:00 PM
7/4/20266:30 AM - 10:00 PM
9/7/20266:30 AM - 10:00 PM
11/26/20266:30 AM - 10:00 PM
11/27/20266:30 AM - 10:00 PM
12/24/20266:30 AM - 10:00 PM
12/25/20266:30 AM - 10:00 PM
12/31/20266:30 AM - 10:00 PM
1/1/20276:30 AM - 10:00 PM

Reviews

3.6
173 reviews
5 stars
90
4 stars
15
3 stars
20
2 stars
13
1 star
35
  • RG
    Robert Geers
    Apr 2, 2026
    1.0
    Terrible concept. Should be called the half chick. No dinning in.
  • SM
    Samara “Lucy” Miller
    Mar 17, 2026
    1.0
    Chickfila's greatest quality is its high level of service, this location bucks that trend. The service here is terrible. 3-17-2026: whoever was running the drive thru this morning should be fired.
  • SC
    Sharlene Clary
    Mar 14, 2026
    5.0
    Got the spicy chicken w a side of waffle fries and lemonade. 3 chic fila sauces!
  • MO
    Mark Ostrowski
    Mar 9, 2026
    2.0
    It's just, sadly, the slowest chick-fil-a in the city. The employees are kind and the food is good, but it just takes forever no matter when you come.
  • CH
    Clay H
    Feb 23, 2026
    1.0
    I don’t expect white glove service from a drive through, but I do expect basic attention and accuracy, especially when I’m paying premium fast food prices. This location consistently misses the mark on service. During my recent visit, I had to repeat my order multiple times at the speaker because the team member clearly was not focused on taking it. It felt like I was competing with side conversations instead of placing an order. Having to repeat simple items over and over should not be part of the experience. When I got to the window, my drink was forgotten entirely. The employee turned around to talk with a coworker while I sat there waiting. There was no acknowledgment and no sense of urgency, just complete indifference. I eventually drove off because it was obvious no one was paying attention. I understand this is fast food, and I do not expect perfection. People should be able to enjoy their shifts. But there is a difference between having fun at work and being inattentive. The evening crew, in particular, comes across as disengaged and unconcerned with basic customer service or attention to detail. This is easily the weakest Chick-fil-A location in the metro when it comes to service, because the brand standard is much higher than what is currently being delivered.

Frequently Asked Questions About Chick-fil-A

What time does Chick-fil-A open and close?

Chick-fil-A hours vary by location. Most restaurants are open Monday through Saturday from 6:30 AM to 10:00 PM. All Chick-fil-A locations are closed on Sundays.

Does Chick-fil-A offer curbside pickup?

Yes! Order through the Chick-fil-A App and select "Curbside Pickup" at checkout for a fast and contactless experience.

Brand Certified Facts from Chick-fil-A

This information is certified by Chick-fil-A and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified April 12, 2026Yext Knowledge Graph
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