This profile is uncertified and using publicly sourced data
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Business Details
About
Ice Cream Shop
Voted as Best Ice Cream in the Kansas City area annually - Inspired by a real grandmother who had a whimsical spirit for invention and preparing delicious treats, this neighborhood ice cream shop has been mixing recipes from scratch for almost 10 years in Kansas City. Right out of Betty’s sugar-filled head, we believe that if something brings you joy in life, let’s try and put it on a spoon for you.
Betty’s flavors were meant to be shared with all. Now with six neighborhood locations and a traveling ice cream truck, we’re continuing to share Betty’s tasty gifts with many more. If you like joy and nostalgia-inspired flavors or live life on the sweeter side, then consider yourself a friend of Betty.
Location
Hours
Monday11:00 AM - 9:00 PM
Tuesday11:00 AM - 9:00 PM
Wednesday11:00 AM - 9:00 PM
Thursday11:00 AM - 9:00 PM
Friday11:00 AM - 10:00 PM
Saturday11:00 AM - 10:00 PM
Sunday11:00 AM - 9:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.