Wendy's

3.8
986 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
11450 West 63rd Street, Shawnee Mission, KS
66203, United States

Hours

Reviews

3.8
986 reviews
5 stars
404
4 stars
281
3 stars
132
2 stars
61
1 star
108

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with missing items and incorrect orders, leading to frustration.

Customer Service

Service quality varied significantly; some employees were friendly while others were rude or unhelpful.

Food Quality

Customers expressed dissatisfaction with food quality, citing cold items, poor preparation, and even unsanitary conditions.

Operational Issues

Frequent complaints about inconsistent opening hours and long wait times in the drive-thru.

Cleanliness

Several reviews mentioned cleanliness issues, particularly with the dining area and food preparation.
  • DO
    D.W. Odom
    2 days ago
    1.0
    Waited 10 minutes for them to take my order and once they said they would be with me shortly. Left to go spend my money where they wanted it more than this location. They seem to prioritize drive thru customers over dine-in.
  • LM
    Luffy Monkey
    Jan 5, 2026
    5.0
    The place was nice and sturdy and clean and the employees were friendly
  • WC
    William Consiglio
    Dec 13, 2025
    1.0
    Order #1430364742: Missing: Lettuce, Tomato, bacon on 2 difference burgers (totaling a loss of $3.60) and mayonnaise. Do yourself a favor and CHECK YOUR ORDER before pulling away from the drive though. Wish I could get my $ back…
  • FH
    Fletcher Hiner
    Nov 6, 2025
    1.0
    This location seems to be incapable of opening on time. EVERY time I’ve been there in the morning there are zero employees to be found, they seem to open up anywhere from 30-50 minutes after 8am.
  • YS
    Yesenia “Siller” Siller-Paz
    Sep 28, 2025
    1.0
    I ordered a #8 chicken sandwich, almost half way into my sandwich it tasted dry. I started to dissect it and I found a piece of wax paper or some like it. I called Wendy’s and they couldn’t tell me what type of paper it was in sandwich only it came with the cheese. However they did apologized for it.

Frequently Asked Questions About Wendy's

Is 11450 West 63rd Street Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the drive-thru at Wendy's on 11450 West 63rd Street?

The drive-thru at this Wendy's location is open daily from 8:00 AM to 12:00 AM.