Wendy's

3.8
983 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
11450 West 63rd Street, Shawnee Mission, KS
66203, United States

Hours

Reviews

3.8
983 reviews
5 stars
403
4 stars
281
3 stars
132
2 stars
61
1 star
106

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude or unhelpful staff, with several instances of employees being dismissive or argumentative.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, missing items, and overcharging.

Food Quality

Several customers expressed dissatisfaction with the quality of food, mentioning cold items, low-quality ingredients, and even finding foreign objects in their meals.

Cleanliness

There were complaints about unsanitary conditions, including dirty dining areas and the presence of pests.

Speed of Service

While some customers noted quick service, many others experienced long wait times and delays, particularly with drive-thru orders.
  • FH
    Fletcher Hiner
    Nov 6, 2025
    1.0
    This location seems to be incapable of opening on time. EVERY time I’ve been there in the morning there are zero employees to be found, they seem to open up anywhere from 30-50 minutes after 8am.
  • YS
    Yesenia “Siller” Siller-Paz
    Sep 28, 2025
    1.0
    I ordered a #8 chicken sandwich, almost half way into my sandwich it tasted dry. I started to dissect it and I found a piece of wax paper or some like it. I called Wendy’s and they couldn’t tell me what type of paper it was in sandwich only it came with the cheese. However they did apologized for it.
  • CL
    chris “Pretzelbear” lewis
    Sep 10, 2025
    4.0
    Wendy's is rather reliable.
  • NL
    Nick Lawrence
    Sep 3, 2025
    1.0
    Ordered 3 separate biggie bags and was shorted a burger and given no receipt and two of the biggie bags were sloppily thrown into one bag.
  • WR
    William Roberts
    Aug 30, 2025
    1.0
    The lady in the drive thur is very rude ans probably needs to find non-customer facing employment.

Frequently Asked Questions About Wendy's

Is 11450 West 63rd Street Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.