Taco Bell

3.1
1200 reviews
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Business Details

12014 Shawnee Mission Pkwy., Shawnee Mission, KS
66216, United States
(913) 631-7114
https://locations.tacobell.com/ks/shawnee-mission/12014-shawnee-mission-pkwy-.html
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About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 12014 Shawnee Mission Pkwy. in Shawnee Mission. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
12014 Shawnee Mission Pkwy., Shawnee Mission, KS
66216, United States

Hours

Reviews

3.1
1,200 reviews
5 stars
318
4 stars
230
3 stars
221
2 stars
99
1 star
332

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, especially in the drive-thru, with some waiting over 30 minutes for their orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.

Staff Attitude

Feedback varied on staff friendliness; while some praised individual employees for their kindness, others noted a lack of engagement and poor customer service.

Food Quality

While some customers enjoyed the food, others complained about portion sizes, food preparation, and hygiene issues.

Management Issues

Several reviews pointed to poor management practices, including staff communication and overall store organization.
  • CR
    Cassie Rea
    Nov 17, 2025
    5.0
    They are always friendly here and my food is always fresh.
  • TC
    Thomas C
    Nov 14, 2025
    1.0
    I said no fiesta strips, they made a note on the drive thru monitor no fiesta strips. I get fiesta strips in my burrito. What.
  • KG
    Karen Gomric
    Nov 14, 2025
    4.0
    Food was pretty good overall. I got the chicken quesadilla - the amount of chicken was kind a sparse. For the amount of money each item cost nowadays, you would think you'd get decent quantity. Quantity for dollar paid seems to be shrinking everywhere. Food pictures on the website (like many other restaurants) look so different than the actual product - less quantity, quality and consistency ☹️
  • JJ
    Jim Allen jr
    Oct 29, 2025
    5.0
    I'm an old gentleman. I can't seem to make fast decisions. When I go here through the drive threw. The lady is kind and patient with me, helps me place my order. The food is always fresh and most of all correct. Thank you Taco Bell
  • GH
    Gregory Heim
    Oct 28, 2025
    3.0
    This location has set a new standard for fast food service. A very low standard. I could have gotten served faster at the authentic Mexican restaurant across the street. You don't go for fast food because of the taste, you get fast food because of the convenience and price point. It took 25 minutes to get a chalupa, nacho bell grande, and seasoned fries. The drive through wasn't busy. There were 5 door washers waiting for their order. And there was 3 employees that came in to work. The place wasn't very busy, but the service was extremely slow.
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Frequently Asked Questions About Taco Bell

What are the drive-through hours at this Taco Bell location?

The drive-through is open from 8:00 AM to 2:00 AM Sunday through Wednesday, and extends to 3:00 AM Thursday through Saturday.

Where is this Taco Bell located?

It is located at 12014 Shawnee Mission Pkwy., Shawnee Mission, KS 66216, USA.