Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Seneca, KS. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 1305 Branch Street for the ultimate SONIC experience!
Numerous customers reported rude and unhelpful staff, with many experiences of incorrect orders and long wait times.
Food Quality
Food quality was inconsistent, with complaints about cold, burnt, or incorrect items, though some customers enjoyed specific menu items.
Speed of Service
Many reviews highlighted extremely slow service, with waits of over 30 minutes being common, leading to frustration among customers.
Customer Experience
Overall customer experiences were largely negative, with several reviews indicating a lack of management and poor handling of complaints.
CJ
Collin Jost
Feb 15, 2026
1.0
We placed an order. Waited 30 minutes, asked if they had it they said they did. Waited ten more minutes and then they said yeah we don’t have your order, cost 5 bucks more because it wasn’t happy hour anymore
CL
Cesar Lopez
Feb 6, 2026
4.0
Quick service got two shakes and it was fast
JD
Jesse Davis
Nov 28, 2025
3.0
Girl taking order was absolutely rude, we was making a "big" order..family of 4 and she kept trying to cut me off. And then actually did b4 I was done. When food came out the old lady was just as rude and food was wrong.
TS
T A Schmitt
Nov 21, 2025
1.0
If I could give this place zero stars I would. Super unpleasant person who took our order. She sounded annoyed that we were there. Then we ordered a pup cup that cost us $1.08 and it was whipped cream instead of ice cream. My dog was not impressed. Avoid this place.
TT
thedogsbollocks0899
Oct 11, 2025
1.0
Don’t waste your time. The employees here clearly can’t do a simple job of making food or even a milkshake