Brand Certified
Wendy's
4.0(731 reviews)
Certified by Wendy's • Mar 01, 2026
Business Details
3019 Riffel Drive, Salina, KS
67401, United States
Certified by Wendy's • Mar 01, 2026
(785) 827-7322
Certified by Wendy's • Mar 01, 2026
https://locations.wendys.com/united-states/ks/salina/3019-riffel-drive
Certified by Wendy's • Mar 01, 2026
About
Certified by Wendy's • Mar 01, 2026
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Certified by Wendy's • Mar 01, 2026
Hours
Certified by Wendy's • Mar 01, 2026
Reviews
4.0
731 reviews
5 stars
322
4 stars
209
3 stars
105
2 stars
36
1 star
59
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported issues with incorrect orders, both in drive-thru and in-store, leading to frustration.
Food Quality
Feedback on food quality was mixed; while some enjoyed the freshness and taste, others complained about cold, soggy fries and poorly prepared items.
Service Issues
Numerous reviews highlighted poor customer service, including lack of communication, rude staff, and long wait times.
Cleanliness
Several customers noted cleanliness issues within the restaurant, including dirty floors and unsanitary conditions.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and efficiency, as well as the overall value of the meals.
- SWSteven Ward3 days ago1.0Drive thru was not listening and got my order wrong. Did not find out till I got home
- ARAndrew ReeseDec 9, 20255.0I placed a mobile order and had to wait an unexpectedly long time before receiving almost cold fries that were also soggy. To make matters worse, the chicken sandwich was significantly smaller than expected for the price.
- MCMeghan CarterNov 29, 20251.0We walked in at 10:20. They refused to come to the counter to serve breakfast. Fine we will order lunch. There was a large party behind us that the restaurant lost out on money too because they refused to serve breakfast. So we Ordered lunch and then it took 21 minutes to get our food. Yet they were getting drive thru orders out. Zero communication - no telling us what they are waiting on. No thank you, no customer service. We will not be back as this is the same occurrence every single time we visit. The customer service here is absolutely atrocious. Bring back a local owner and maybe things will change here.
- GYgeorge yeagerNov 9, 20255.0Like the burgers better than the competition and the chili keeps me coming back.
- PFPriscilla FrankensteinNov 8, 20253.0Little dirty inside, service was pretty bad but food was fresh.
Frequently Asked Questions About Wendy's
Is 3019 Riffel Drive Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is the Wendy's at 3019 Riffel Drive in Salina, KS currently open?
Yes! This Wendy's location is open and committed to serving quality food every day.
What are the operating hours for the drive-thru at this Wendy's?
The drive-thru is open daily from 8:00 AM to midnight (00:00).
Does this Wendy's location serve breakfast?
Yes, breakfast is served at this Wendy's location in Salina, KS.
What payment methods does Wendy's at this location accept?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Can I order Wendy's food for delivery or takeout from this location?
Yes, delivery and takeout are available. You can order via the Wendy's app or online at order.wendys.com.
How can customers provide feedback or contact the Wendy's at 3019 Riffel Drive?
Customers can contact the location directly at (785) 827-7322, use the Wendy's Contact page for live chat or phone support at 888-624-8140, or complete the Wendy's Customer Satisfaction Survey online.
What nearby restaurants can I visit along with Wendy's at 3019 Riffel Drive?
Near Wendy's you can find Los Panchos for Mexican and Tex-Mex cuisine, Popeyes Louisiana Kitchen for fast food, Taco Bueno, Taco John's, Five Guys for burgers, and Koi Ramen for Japanese cuisine.
Are there hotels close to Wendy's for visitors or travelers?
Yes, nearby hotels include Courtyard by Marriott Salina, Hampton by Hilton, Hampton Inn Salina, and Marriott Hotels & Resorts, providing convenient accommodation options.
What local amenities are available near Wendy's for convenience shopping or services?
Nearby amenities include Kwik Shop gas stations and convenience stores, The Exchange Network ATM, Redbox rental kiosks, Blue Rhino Propane Exchange, Cox Store electronics retailer, and Western Union services.
Does Wendy's at 3019 Riffel Drive accept casual attire and is it suitable for quick dining?
Yes, the restaurant has a casual dress code and offers dine-in, drive-thru, and delivery options suitable for quick and comfortable dining.
Brand Certified Facts from Wendy's
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Certified March 01, 2026Yext Knowledge Graph
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