Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted poor customer service, with instances of rudeness, argumentative staff, and unresolved complaints.
Food Quality
Many customers reported receiving cold, old, or improperly prepared food, leading to dissatisfaction with their meals.
Order Accuracy
Frequent complaints about incorrect orders and missing items were noted, indicating a need for better training and attention to detail.
Cleanliness and Atmosphere
Some reviews mentioned cleanliness issues and a chaotic atmosphere, with employees appearing unprofessional or disengaged.
Positive Experiences
Despite the negative feedback, there were also positive comments about friendly staff and good food quality on certain occasions.
KM
K mart
Feb 17, 2026
1.0
Had to change the menu again and got rid of sweet-and-sour sauce. Just another reason not to return.
SO
Susan Ocon
Jan 11, 2026
2.0
I ordered through drive-through. I was curious, recently becoming a senior. I wanted to see if they gave any kind of senior discount. I try to ask, and he closed window on me before I can get my words out. Finally, Ithe second time I asked him. Hurriedly answered and close the window on me. I Had asked for a half cut iced tea. Which I got, but the tea was very weak and just taste like sugar water. I went back around stated my issue. But he was very argumentative and said that’s what I had asked for a half cut tea. Which I said hold up. I’m not saying you got it wrong. I’m just saying I don’t like the tea. Could I get something else? I was told I could wait in line, or I could come inside and get my own drink. I pulled around and got my own drink. One of the ladies came up and asked me about the situation and I told her. I’ve never really gotten this bad of Customer Service before. He was a team lead, I think because of the different shirt. We lead by example…
CC
cecilia
Jan 3, 2026
1.0
Order window and krissana was rude short and pushy. . The cashier was nice. . food was gross and old. Order a salad and chicken was old dry n not even full chicken
MT
Mister Two
Nov 12, 2025
5.0
Second time at this location. They speak English!!! And they were polite and very can do. I will return.