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McDonald's

3.5
(1205 reviews)

Business Details

1100 E Crawford, Salina, KS
67401, United States
(785) 825-2511
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1100 E Crawford, Salina, KS
67401, United States

Hours

Reviews

3.5
1,205 reviews
5 stars
393
4 stars
276
3 stars
265
2 stars
104
1 star
167

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and incorrect orders, leading to significant dissatisfaction.

Order Accuracy

Many customers reported issues with order accuracy, frequently receiving incorrect items or missing components.

Cleanliness

While some customers praised the cleanliness of the facility, others reported unsanitary conditions, indicating inconsistency in maintenance.

Speed of Service

Customers frequently mentioned long wait times, particularly during busy hours, impacting their overall experience.

Food Quality

Feedback on food quality was mixed, with some praising freshness while others complained about cold or poorly prepared items.
  • OP
    Ophelia Powell
    Feb 21, 2026
    1.0
    This McDonald on Crawford road in Salina Kansas have the worse .customer service ever the drive through is terrible the person who took my order was so rude and even curse at me.now I’m sending a email to corporate about him now I’m worried that he did something to my food smh I’m giving the place a 0000 I’m gong to take a pic of him and post it so everyone can see who he is
  • HD
    Heather Dunnahoo
    Jan 22, 2026
    1.0
    Called multiple times and they never answered the phone.
  • BS
    B Sanchez
    Jan 19, 2026
    1.0
    We have been here twice first time the order wasn't correct but they did fix it. Today we decided to order breakfast on the mobile app, ordered it arrived waited in the drive thru to get to the speaker, got up there it was 1031 provided the code but the lady at the speaker said it was pass the breakfast time and they no longer had the items to complete our order even though it was ordered before 1030 and showed in progress. Left there without anything. We decided we will just not visit this location anymore. Management needs to review the customer service and do something to improve it.
  • PM
    Paul Morrison
    Jan 1, 2026
    5.0
    The only issue I had was that I'm not a fan of the new design of the restaurant where the employees are all hidden from view and the customers can't fill their own drinks
  • AL
    Alexis Leonard
    Dec 13, 2025
    1.0
    Just order a 20 piece chicken nugget the guys told us they didn’t have it then we ordered and 2 10 piece chicken nugget just for him to tell us he doesn’t have it then he told us he has a 7 piece lol that guy definitely don’t know the menu…. Luckily there are other McDonald Togo that actually know the menu

Frequently Asked Questions About McDonald's

What are the standard opening hours for McDonald's at 1100 E Crawford, Salina?

McDonald's is open from 5:00 AM to midnight every day of the week.

During what hours is McDonald's drive-thru service available?

The drive-thru is open daily from 5:00 AM to midnight.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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