McDonald's

3.5
1196 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1100 E Crawford, Salina, KS
67401, United States

Hours

Reviews

3.5
1,196 reviews
5 stars
391
4 stars
275
3 stars
263
2 stars
104
1 star
163

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely, with some praising friendly staff while others report rude and inattentive service.

Order Accuracy

Many customers expressed frustration over incorrect orders and missing items, indicating a recurring issue with attention to detail.

Cleanliness

The cleanliness of the location received mixed reviews, with some praising it as the cleanest McDonald's they've seen, while others reported filthy conditions.

Speed of Service

Customers frequently noted long wait times, particularly during busy hours, impacting their overall experience.

Food Quality

While some customers enjoyed the food, others reported issues with cold or poorly prepared items, suggesting inconsistency in food quality.
  • JJ
    John
    Nov 17, 2025
    1.0
    I don’t usually leave reviews, but I feel like this location needs some serious attention. Something as simple as pouring a Diet Dr Pepper is consistently done wrong, and it’s become a regular issue. Most recently, I had to go through the drive-thru three separate times because my mom’s order was incorrect every single time. It’s extremely frustrating when basic accuracy and attention to detail seem to be completely lacking. I hope management takes this feedback seriously, because the customer experience here has been disappointing for quite a while.
  • JL
    Juan Luna
    Oct 30, 2025
    5.0
    Always best place for me to get some food whenever I don't want to make something myself
  • JR
    Joseph Reiter
    Oct 23, 2025
    4.0
    It's a McDonald's. But clean and quick. Employees are actual adults that act according.
  • KC
    Kendra Coleman
    Oct 4, 2025
    5.0
    Got breakfast to go and it was fresh! Best Mcgriddle I’ve ever had.
  • JC
    John Collier
    Sep 25, 2025
    1.0
    We befriend companies’’ employees everywhere that we can, who have been such big blessings in our lives, often making lifetime friends. We are senior citizens in our 70s. The stop at this restaurant was our first stop in town today, having traveled over 600 miles in the past couple of days. Surprisingly and very sadly, a front-end employee at this establishment communicated in such an extremely rude, abusive, hateful manner, exhibiting no customer service skills, such that we decided not to place an order. The employee was female and seemed perhaps to be at some sort of management level. We are hopeful that top management and the owner(s) of this establishment will address this urgent job training/coaching need and will assist this employee to provide polite, kind, respectful customer service to others in the future. We wish you the very best. Thank you. - K and J

Frequently Asked Questions About McDonald's

What are the standard opening hours for McDonald's at 1100 E Crawford, Salina?

McDonald's is open from 5:00 AM to midnight every day of the week.

During what hours is McDonald's drive-thru service available?

The drive-thru is open daily from 5:00 AM to midnight.