Chipotle Mexican Grill

Reviews

• A1

  Alex Burns 12

  Nov 17, 2025
  1.0
  Unfortunately this is the only location in Salina, otherwise I’d go to another one. For starters, this location does not properly stock their ingredients. Almost every time I go they are out of something. Last time I went, they were out of all meat, had no cheese, queso or lettuce and they still expected me to make an order and pay full price. Like most chipotles, they skimp on portion sizes which sucks. Employees are also not trained on proper sanitation, often not washing hands after using the register and/or not using gloves. Just simply not worth the risk for the price.
• JG

  Jason Giles

  Nov 12, 2025
  2.0
  I recently visited your location twice this week on November 11, 2025 and again on November 12, 2025 and noticed a significant difference in the quality and cleanliness between the two visits. Mind you the district manager was there during my visit on November 11, 2025.. On 11/11/2025, the restaurant and kitchen were spotless, and the food was exceptionally fresh, flavorful, and well-presented. It was clear that extra care had been taken, and the overall experience truly reflected Chipotle’s standards. However, when I returned on 11/12/2025, the experience was noticeably different. The kitchen area had dirty pots, pans, and grills visibly dirty, and several food items appeared dried out or lacking freshness. The food also seemed to be missing that signature lime flavor that usually distinguishes Chipotle’s offerings. It was disappointing to see such inconsistency, especially knowing the previous day’s visit showed how great this location can be.
• KM

  Kelley Miller

  Oct 30, 2025
  2.0
  The steak was tough! There was no unsweetened tea I'm diabetic. The music was too loud! I had a better experience in Wichita, Ks. It was to expensive!
• RR

  Rodrick Reidsma

  Oct 30, 2025
  2.0
  I really like Chipotle, but other reviewers aren't wrong. Filthy tables, overflowing trash and a fairly long wait are the norm here. Portion sizes are inconsistent (often miserly) and many options are flat-out unavailable. While the staff is polite, the make line staff is always in a mild apologetic panic and the back staff shuffles around in a half-stupor. It is obvious that there is a terrible lack of communication in the kitchen, which makes it frustrating as a guest. The last visit took the cake as I found out after returning home that the guacamole I recieved was literally one half of a very unripe avacado. I can't imagine this location will last, which is a shame. This town deserves better. Please note: The response below "from the owner" is anything but. It is merely an automated response designed to give readers like you the impression that Chipotle actually cares about customer concerns. It's too bad they can't actually manage to care at the point of sale...
• AR

  Alexia Rodrigo

  Oct 28, 2025
  1.0
  I wish they’d turn the music down, it is blaring when I go in there. I can’t even think straight. I can look past the line being put the door every time I go but the music stresses me out

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