Chipotle Salina is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous reviews highlighted the restaurant's poor cleanliness, with dirty tables, overflowing trash, and unkempt dining areas being common complaints.
Service Issues
Customers frequently reported slow service, long wait times, and staff being unprepared or unhelpful, particularly during busy hours.
Food Quality
While some customers enjoyed the food, many noted inconsistencies in freshness and portion sizes, with complaints about running out of ingredients and poor food preparation.
Customer Experience
Several reviews mentioned a lack of proper customer service, including issues with order accuracy and difficulty in reaching staff for assistance.
JK
Jessica Kuykendall
2 days ago
5.0
Food was excellent
TD
Tynan Dowell
Dec 21, 2025
2.0
We really love Chipotle food but are getting pretty disappointed with the atmosphere, cleanliness, and demeanor of the workers.
Tables are dirty, trash cans are spilling out, and the workers seem a step behind. Whenever they run out of food, it is not refilled very quickly.
I think it’s great that they are busy but wish they would pay attention to the smaller details a little more.
MM
Michael
Dec 14, 2025
1.0
This place is pure filth, food all over the counter, employees hunched over touching their uniforms making the food and preparing it to be served. Others waiting in line having to take 10 minutes to be served. All that has happened multiple times at this specific location but the other day just pushed it. An employee yelling out “When can I go to the restroom I gotta pee” barely even able to do his job. Never ever going back to this specific location, someone at corporate needs to know!
JW
Joel Willhoft
Dec 12, 2025
1.0
Damn poor service... line out the door and no one taking orders. After standing in line for 15 min... I am leaving empty handed. So are others. Stay away. This place sucks!
BD
Ben Dunwe
Nov 26, 2025
1.0
The staff is the biggest problem at this location. The food is completely fine other than the staff will short you heavily on meats many times or other things. They like to completely ignore every cleaning the tables never take the trash out. Then like tonight, we walked out because they’re out of something that’ll take 20 minutes that they should’ve prepped way in advance. They constantly have a I don’t care attitude and they give it to you if you ask for something that they’re out of. And then, if you walk out of the line, they laugh and fist bump each other. They ran out of steak and tried to push me through the line. I waited 15 minutes to get it cause I was not going to get rushed out and refused what I want one time. Another time my mom wanted tacos and they told us they’re out of shells. And there’s been many other times that they’re out things that are there, but they just haven’t prepped it. Super lazy employees are killing this place.