Einstein Bros.® Bagels is your neighborhood bagel shop. We're proud to provide our guests with freshly baked bagels, breakfast sandwiches, coffee and much more. Visit an Einstein Bros. location near you today!
Many customers reported long wait times, understaffing, and poor customer service experiences, including rude staff and incorrect orders.
Food Quality
While some customers praised the deliciousness of the bagels and breakfast options, others complained about food being burnt or not prepared correctly.
Cleanliness
Several reviews highlighted cleanliness issues, including dirty tables and unsanitary conditions in the dining area.
Atmosphere
The atmosphere received mixed reviews, with some enjoying the outdoor seating while others were disappointed by the lack of indoor seating and overall ambiance.
GR
GO RCB
Dec 20, 2025
1.0
This review is long overdue, we have gone to this location for years and years. We always give them another chance. This was the last straw. They have consistently made mistakes on almost every order, but never to the extent that I wrote a review or did anything about it. This time based on their promotion to use their app for speed of service we ordered a very simple order 4 sandwiches all of which were exactly the same. We were told they would be ready for pick up in 20 minutes. It took over an hour and 30 minutes to receive the order. They serviced dozens of customers in front of our order while we sat there and waited. They are understaffed, under trained, and oblivious to Customer Service. The dining room has never been put back in place since Covid. It’s an absolute abomination and they should sell that store or bring in new ownership.
AC
Anna Clark
Dec 18, 2025
5.0
General Experience: "The food here is absolutely delicious! Every dish was bursting with flavor and perfectly cooked. I highly recommend the [dish name]. Can't wait to come back!
Atmosphere/Ambiance: "From the elegant decor to the soft background music, this place creates the perfect setting for a relaxed evening. Great for date nights!"
MR
Mattie Reader
Dec 6, 2025
4.0
Love Einstein's! But unfortunately had a bad experience recently, when I walked through the door there was a worker sitting in the booth, I patiently waited at the counter for a few minutes to order when they get out of the booth and come and take my order and immediately it was what can I get you with attitude like I interrupted their break. I get having a bad day but taking it out on the customers is not the move.
DD
Drake
Nov 8, 2025
2.0
I’m sure this is on corporate and not this specific location (although, every time I go I expect to stand and wait for two bagels for at least half an hour) but when did they start making the Lox sandiwch style?? It used to be my favorite lox (in the box, open face, both sides dressed with toppings) and now they have legitimately cut the ingredients in HALF while still advertising the same lox. Family was extremely disappointed to see that the same lox bagels we’ve been getting our whole lives have changed for the worst. What a shame.
NF
Nicole FitzGerald
Oct 25, 2025
2.0
Ive had a few decent experiences at this location but it seems that the bad is outweighing the good at this point. I wish I knew the names if the employees because it’s the same man that continuously chooses not to add cheese and mayo to my bagel. Today will be my last day at this location after an inedible sandwich with slime on it and once again no cheddar or mayo.
Frequently Asked Questions About Einstein Bros. Bagels
What types of food and beverages does Einstein Bros. Bagels offer?
Einstein Bros. Bagels offers freshly baked bagels, cage-free egg sandwiches, breakfast and lunch sandwiches, coffee including cold brew and blended coffee beverages, pastries, and catering options.
What are the operating hours of Einstein Bros. Bagels at 6970 Mission Rd, Prairie Village?
Einstein Bros. Bagels is open daily from 6:00 AM to 2:00 PM. On December 24, hours are 7:00 AM to 1:00 PM. The store is closed on December 25 of each year.
Does Einstein Bros. Bagels offer pickup or delivery services?
Yes, Einstein Bros. Bagels offers in-store pickup as a pickup service and also has same-day delivery options with no-contact delivery available.
What payment options are accepted at Einstein Bros. Bagels?
Einstein Bros. Bagels accepts American Express, Discover, MasterCard, Visa, cash, and contactless payments such as Apple Pay, Android Pay, and Samsung Pay.
Is there parking available at the Einstein Bros. Bagels location on Mission Rd?
Yes, there is free street parking as well as free parking lots near the Einstein Bros. Bagels location.
What amenities are available at Einstein Bros. Bagels?
The location offers WiFi, dine-in service, restrooms, onsite services, and has recycling electronics unavailable.
Can I order Einstein Bros. Bagels food online or via mobile apps?
Yes, you can order online through their website and use the Einstein Bros. Bagels mobile app available on iOS and Android to order food and access coupons or gift cards.
Which nearby shops or restaurants are close to Einstein Bros. Bagels at 6970 Mission Rd?
Close by are TCBY (a frozen yoghurt shop), Village Flower Company (flowers and gifts), CHILL in the Village and Chill (ice cream shops), Harry’s Liquor (liquor store), and Caffetteria Modern Cafe (cafe and restaurant).
How can customers visiting Einstein Bros. Bagels enjoy local entertainment or activities nearby?
Visitors can enjoy music lessons at Village Music Academy or Hoover Music Studio, relax at Big Grove Brewery, or visit Prairie Village Shops for shopping nearby.
What financial or banking services are available near Einstein Bros. Bagels?
Several banking options near Einstein Bros. Bagels include U.S. Bank, US Bank ATM locations, and U.S. Bank - Kent Beller Mortgage Loan Officer.