Service Speed
Customers frequently reported extremely long wait times, often exceeding 30 minutes, especially during peak hours.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and poorly prepared food.
Staff Behavior
Feedback indicated a mix of friendly and rude staff interactions, with some customers experiencing unprofessional behavior.
Cleanliness
Several reviews pointed out unsanitary conditions in the restaurant, including dirty dining areas and health code violations.
Food Quality
While some customers enjoyed the food, many reported receiving cold or poorly prepared items, leading to dissatisfaction.