Mixed reviews on food quality; some praised the steaks while others criticized lack of seasoning and overcooked dishes.
Service Speed
Service speed is a common complaint, with many customers experiencing long wait times for seating and food.
Atmosphere
The restaurant's atmosphere is described as outdated and in need of renovation, with some customers noting a nostalgic charm.
Pricing
Many customers feel the prices are too high for the quality of food and service received.
Staff Performance
While some reviews highlight excellent service, others mention poor management and staff treatment, impacting overall experience.
RG
Regan Gilmore
Nov 12, 2025
1.0
Went there a few weeks ago, they told us our to go order works be ready in an hour. Got there to pick it up and had to wait literally another hour. Decided to give them another chance tonight, whoever Paige is that answered the phone was rude on the phone when ordering, but went ahead and ordered. Then when going in to pick it up, they didn’t have our order and said there was someone training as their excuse. They are inconsistent and honestly, very expensive for what they use to be. I understand inflation, but this was insane. Also, the first time we went in, our cheeseburger actually tasted rotten. It’s really a shame because it use to be so good and the staff was actually nice and dressed nice. Now you walk in and don’t know if the person asking about your order is a worker or just a patron.
RB
Richard Buck
Nov 4, 2025
4.0
Placed order to go.slow getting order got home no salad dressing no Bleu cheese but it was on my bill
KW
Kevin W
Oct 28, 2025
5.0
Excellent food and great staff. Biggest chicken fried steak I've ever had.
TC
Teegan Caron
Oct 4, 2025
1.0
Wanted a good steak house and it took them over a hour to seat us and over a hour to get our food very slow business and the food wasn’t good what so ever.
SV
Susan V
Sep 21, 2025
5.0
Dined with a large group last night. Service was stellar, drinks were tasty and the steak tips were delicious. Seasoning on the fried mushrooms, pickles and all of the food was spot on! Loved the experience and enjoyed the nostalgia of Jim's and the attentiveness of the staff. We felt cared for and welcomed. Thank you for a great evening!
Frequently Asked Questions About Jim's Steak and Chop House
What are the operating hours for Jim's Steak and Chop House?
Jim's Steak and Chop House is open Tuesday through Thursday from 3:30 PM to 8:30 PM, Friday and Saturday from 3:30 PM to 9:30 PM, and closed on Mondays and Sundays.
Does Jim's Steak and Chop House offer delivery and pickup services?
Yes, Jim's Steak and Chop House offers both in-store pickup and delivery services.
Where is Jim's Steak and Chop House located?
Jim's Steak and Chop House is located at 1912 N Broadway St, Pittsburg, KS 66762, United States.
How can I view the menu or place an order for Jim's Steak and Chop House?
You can view the menu and place an order online at https://jimsteakandchophouse.com/menu.
What is the best time to visit Jim's Steak and Chop House on Fridays?
On Fridays, Jim's Steak and Chop House is open from 3:30 PM to 9:30 PM, making evenings a great time to visit.
Are there nearby places where I can grab a drink before or after dining at Jim's Steak and Chop House?
Yes, Pairott Head Liquor and Big Bluestem Brewing are nearby options where you can enjoy drinks before or after your meal.
Is there a pharmacy close to Jim's Steak and Chop House for convenience?
Yes, Walgreens is located nearby, offering pharmacy and convenience store services.
What entertainment options are available near Jim's Steak and Chop House?
Family Video and Redbox are nearby for movie and video game rentals, which could be great for entertainment before or after dining.
Does Jim's Steak and Chop House cater events or special occasions?
Yes, Jim's Steak and Chop House is listed as a caterer, offering catering services for events and special occasions.
What types of cuisine and dining experiences does Jim's Steak and Chop House offer?
Jim's Steak and Chop House is a steak house and American restaurant offering seafood, sandwiches, a bar & grill atmosphere, and a family-friendly dining experience.