Jim's Steak and Chop House

4.2
803 reviews

About

Steak House

Location

Jim's Steak and Chop House
1912 N Broadway St, Pittsburg, KS
66762, United States

Hours

Reviews

4.2
803 reviews
5 stars
495
4 stars
133
3 stars
58
2 stars
42
1 star
75

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; some praised the steaks while others criticized lack of seasoning and overcooked dishes.

Service Speed

Service speed is a common complaint, with many customers experiencing long wait times for seating and food.

Atmosphere

The restaurant's atmosphere is described as outdated and in need of renovation, with some customers noting a nostalgic charm.

Pricing

Many customers feel the prices are too high for the quality of food and service received.

Staff Performance

While some reviews highlight excellent service, others mention poor management and staff treatment, impacting overall experience.
  • RG
    Regan Gilmore
    Nov 12, 2025
    1.0
    Went there a few weeks ago, they told us our to go order works be ready in an hour. Got there to pick it up and had to wait literally another hour. Decided to give them another chance tonight, whoever Paige is that answered the phone was rude on the phone when ordering, but went ahead and ordered. Then when going in to pick it up, they didn’t have our order and said there was someone training as their excuse. They are inconsistent and honestly, very expensive for what they use to be. I understand inflation, but this was insane. Also, the first time we went in, our cheeseburger actually tasted rotten. It’s really a shame because it use to be so good and the staff was actually nice and dressed nice. Now you walk in and don’t know if the person asking about your order is a worker or just a patron.
  • RB
    Richard Buck
    Nov 4, 2025
    4.0
    Placed order to go.slow getting order got home no salad dressing no Bleu cheese but it was on my bill
  • KW
    Kevin W
    Oct 28, 2025
    5.0
    Excellent food and great staff. Biggest chicken fried steak I've ever had.
  • TC
    Teegan Caron
    Oct 4, 2025
    1.0
    Wanted a good steak house and it took them over a hour to seat us and over a hour to get our food very slow business and the food wasn’t good what so ever.
  • SV
    Susan V
    Sep 21, 2025
    5.0
    Dined with a large group last night. Service was stellar, drinks were tasty and the steak tips were delicious. Seasoning on the fried mushrooms, pickles and all of the food was spot on! Loved the experience and enjoyed the nostalgia of Jim's and the attentiveness of the staff. We felt cared for and welcomed. Thank you for a great evening!

Frequently Asked Questions About Jim's Steak and Chop House

What are the operating hours for Jim's Steak and Chop House?

Jim's Steak and Chop House is open Tuesday through Thursday from 3:30 PM to 8:30 PM, Friday and Saturday from 3:30 PM to 9:30 PM, and closed on Mondays and Sundays.

Does Jim's Steak and Chop House offer delivery and pickup services?

Yes, Jim's Steak and Chop House offers both in-store pickup and delivery services.