Numerous customers reported long wait times for seating and food, with some experiencing poor service and inattentive staff.
Food Quality
Many reviews highlighted disappointing food quality, particularly a lack of seasoning and cold dishes, with several customers expressing dissatisfaction with their meals.
Atmosphere Concerns
The restaurant's atmosphere was described as outdated and uninviting, with complaints about noise from staff arguments and an overall dated decor.
Mixed Experiences
While some customers praised the food and service, many others had negative experiences, indicating inconsistency in quality and service.
KB
Kyle Brown
Jan 1, 2026
5.0
Love this place
RN
Ryan Nusbaum
Dec 27, 2025
2.0
We were in town for the Holidays and stopped for our anniversary dinner. I was excited for my spouse to try Jim's since I grew up with it. The place was empty but when we approached the host there was somehow a 25 minute wait before we could even be seated. We asked if we could just be seated for drinks but were told no. We decided to go to Brick + Mortar instead, were seated immediately, and had a great meal.
RM
Roberta Mattox
Dec 21, 2025
2.0
Our dinner salad was just a pile of Lettuce, a cheery tomato cut in half, and a sliver of a carrot. Baked potato was cold, couldn't get butter to melt. Beef tips was just okay.
I won't be going back!!
AA
Ausia
Dec 14, 2025
1.0
I drove down from Kansas City to try Jim’s Steakhouse. Waited over 15 minutes after being seated for a waiter to come over and get us drinks. Then ordered a steak medium well and the steak had no seasoning whatsoever and tasted like unseasoned ground beef. The waiter never came back to check on us or see if our food was okay. I paid $60 for french fries just to pay another $20 and eat somewhere else. Terrible service and I definitely won’t come back after this experience.
JS
jake smith
Nov 25, 2025
1.0
I went to Jim's Steak House expecting a good meal with my friends. We got seated very fast and got our drinks somewhat fast. As a table of 3 it should not take 27 minutes for a waiter to come and ask us what we would like to eat. After we told them what we wanted it then took an embarrassing 1 hour and 13 minutes to get our food back. The food we got tasted cold and the whole time waiting, there were only two tables in the whole restaurant. The employees were all arguing loud enough we could all hear them. Spent well over 70 dollars on a horrible experience. And the worst part, my best friend started the next morning off by throwing up all of the cold food he ate. Took him to the urgent care and they said he had food poisoning.
WOULD NOT COME HERE!!
Frequently Asked Questions About Jim's Steak and Chop House
What are the operating hours for Jim's Steak and Chop House?
Jim's Steak and Chop House is open Tuesday through Thursday from 3:30 PM to 8:30 PM, Friday and Saturday from 3:30 PM to 9:30 PM, and closed on Mondays and Sundays.
Does Jim's Steak and Chop House offer delivery and pickup services?
Yes, Jim's Steak and Chop House offers both in-store pickup and delivery services.
Where is Jim's Steak and Chop House located?
Jim's Steak and Chop House is located at 1912 N Broadway St, Pittsburg, KS 66762, United States.
How can I view the menu or place an order for Jim's Steak and Chop House?
You can view the menu and place an order online at https://jimsteakandchophouse.com/menu.
What is the best time to visit Jim's Steak and Chop House on Fridays?
On Fridays, Jim's Steak and Chop House is open from 3:30 PM to 9:30 PM, making evenings a great time to visit.
Are there nearby places where I can grab a drink before or after dining at Jim's Steak and Chop House?
Yes, Pairott Head Liquor and Big Bluestem Brewing are nearby options where you can enjoy drinks before or after your meal.
Is there a pharmacy close to Jim's Steak and Chop House for convenience?
Yes, Walgreens is located nearby, offering pharmacy and convenience store services.
What entertainment options are available near Jim's Steak and Chop House?
Family Video and Redbox are nearby for movie and video game rentals, which could be great for entertainment before or after dining.
Does Jim's Steak and Chop House cater events or special occasions?
Yes, Jim's Steak and Chop House is listed as a caterer, offering catering services for events and special occasions.
What types of cuisine and dining experiences does Jim's Steak and Chop House offer?
Jim's Steak and Chop House is a steak house and American restaurant offering seafood, sandwiches, a bar & grill atmosphere, and a family-friendly dining experience.