Jim's Steak and Chop House

4.1
812 reviews

About

Steak House

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupAvailable

Location

Jim's Steak and Chop House
1912 N Broadway St, Pittsburg, KS
66762, United States

Hours

Reviews

4.1
812 reviews
5 stars
498
4 stars
133
3 stars
58
2 stars
44
1 star
79

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times for seating and food, with some experiencing poor service and inattentive staff.

Food Quality

Many reviews highlighted disappointing food quality, particularly a lack of seasoning and cold dishes, with several customers expressing dissatisfaction with their meals.

Atmosphere Concerns

The restaurant's atmosphere was described as outdated and uninviting, with complaints about noise from staff arguments and an overall dated decor.

Mixed Experiences

While some customers praised the food and service, many others had negative experiences, indicating inconsistency in quality and service.
  • KB
    Kyle Brown
    Jan 1, 2026
    5.0
    Love this place
  • RN
    Ryan Nusbaum
    Dec 27, 2025
    2.0
    We were in town for the Holidays and stopped for our anniversary dinner. I was excited for my spouse to try Jim's since I grew up with it. The place was empty but when we approached the host there was somehow a 25 minute wait before we could even be seated. We asked if we could just be seated for drinks but were told no. We decided to go to Brick + Mortar instead, were seated immediately, and had a great meal.
  • RM
    Roberta Mattox
    Dec 21, 2025
    2.0
    Our dinner salad was just a pile of Lettuce, a cheery tomato cut in half, and a sliver of a carrot. Baked potato was cold, couldn't get butter to melt. Beef tips was just okay. I won't be going back!!
  • AA
    Ausia
    Dec 14, 2025
    1.0
    I drove down from Kansas City to try Jim’s Steakhouse. Waited over 15 minutes after being seated for a waiter to come over and get us drinks. Then ordered a steak medium well and the steak had no seasoning whatsoever and tasted like unseasoned ground beef. The waiter never came back to check on us or see if our food was okay. I paid $60 for french fries just to pay another $20 and eat somewhere else. Terrible service and I definitely won’t come back after this experience.
  • JS
    jake smith
    Nov 25, 2025
    1.0
    I went to Jim's Steak House expecting a good meal with my friends. We got seated very fast and got our drinks somewhat fast. As a table of 3 it should not take 27 minutes for a waiter to come and ask us what we would like to eat. After we told them what we wanted it then took an embarrassing 1 hour and 13 minutes to get our food back. The food we got tasted cold and the whole time waiting, there were only two tables in the whole restaurant. The employees were all arguing loud enough we could all hear them. Spent well over 70 dollars on a horrible experience. And the worst part, my best friend started the next morning off by throwing up all of the cold food he ate. Took him to the urgent care and they said he had food poisoning. WOULD NOT COME HERE!!

Frequently Asked Questions About Jim's Steak and Chop House

What are the operating hours for Jim's Steak and Chop House?

Jim's Steak and Chop House is open Tuesday through Thursday from 3:30 PM to 8:30 PM, Friday and Saturday from 3:30 PM to 9:30 PM, and closed on Mondays and Sundays.

Does Jim's Steak and Chop House offer delivery and pickup services?

Yes, Jim's Steak and Chop House offers both in-store pickup and delivery services.