Arby's

Reviews

• CW

  Christopher Wyatt

  5 days ago
  1.0
  Rude employee with purple hair! We went through the drive-thru and ordered three #14s and a beef and cheddar sandwich for ~ $50. When I was about to pull out of the parking lot checked the bag and saw that we were given 3 turkey sandwiches and no beef and cheddar. I sent my son to get the order fixed at ~5:05 PM on 4/25/26. The young lady refused to fix it and said, "that is what you ordered and we can't fix it." I then went into the store to see employees sitting around, not working while my feet were sticking to the floor when I took a step. DISGUSTING!! (One of them should have been mopping rather than sitting around talking). I then confront the overweight girl with purple hair and told her, "I wouldn't be coming in if I ordered 3 turkey sandwiches, and you forgot to put the roast beef and cheddar in the bag. So obviously you guys aren't paying attention to your job." I then waited for ~30 minutes to get my correct order at 5:29PM. While waiting, I heard the drive-thru customer complain that he had been waiting 5 minutes with no one picking up while I watched them ignore the drive-thru. Horrible management over these young kids.
• LM

  Lou Martino

  Feb 7, 2026
  4.0
  I wouldn't recommend the Italian beef.
• KB

  Kay Brown

  Jan 17, 2026
  1.0
  Ordered classic roast beef and French dip through door dash. Got call from dasher that store had no beef. Got ham and cheese instead. Asked for order to be updated by Arby's through door dash and was told price was nearly the same. I really don't think a ham and cheese is as much as a French dip, so pretty sure I got ripped off there. But really your name is Arby's for RB or roast beef and you don't have any. Never ordering from here again! Addition: I checked the prices online and I was cheated out of between 3 and 4 dollars. Also there were zero condiments I had requested in the order. So I got overcharged, no condiments and 2 lousy ham sandwiches.
• VG

  valerie gossett

  Dec 28, 2025
  5.0
  Fast, friendly and good was good. Just what you'd expect.
• SR

  Samantha Rakes

  Dec 17, 2025
  1.0
  Not only was my Mac N Chrese cold but so was the service! I swear they will make anyone managers at fast food joints nowadays and honestly I have a feeling the girl wasn’t being honest about being tha manager anyways… this transaction wasn’t even a 3 minute ordeal if you don’t count me sitting at the window while girl 1 would look to see if I was still sitting there and then continued to ignore me and disappear out of site. I got my order, pulled up and was like wow these are small bowls for 15$, opened the Mac took a few bites and the outer portion was like warm to say the least and the middle was cold so I circled around went to the window girl 1 takes it from me and then hands it back and asked if I stirred it I said no (even if I had it wouldn’t have mattered *IT WAS COLD!*) she shuts the window and walks off as I’m still sitting there and stir it guess what?!?! cold….so now it’s let’s play peekaboo I see you but really want to play hide and seek (sarcasm of course! Sorry not sorry) so then I’m forced to back up to the mic to get assistance because now I’m being ignored 🤦🏻‍♀️ that’s when girl 2 (Allison “supposedly manager”) tells me in a nutshell nope can’t take it back to reheat, nope can’t have a new one (hot) and nope no refund. I asked for manager and got the snippy “I am the manager” okay well then I need corps number (was given the wrong number) now I’m questioning if she gave me her real name. So yay me I paid 15$ for 6oz bowl of cold Mac and cheese with a side of attitude m!!! I used to always look forward to hitting up Arby’s when going to Pitt but I guess it’s time to switch it up! Sorry for the book..