McDonald's

2.9
1432 reviews
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Business Details

301 N 16th, Parsons, KS
67357, United States
(620) 421-0244
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
301 N 16th, Parsons, KS
67357, United States

Hours

Reviews

2.9
1,432 reviews
5 stars
298
4 stars
265
3 stars
282
2 stars
174
1 star
413

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely slow service, with many waiting over 30 minutes for their orders.

Food Quality

Numerous reviews mentioned cold, poorly prepared food, including undercooked items and incorrect orders.

Cleanliness

The restaurant was frequently described as dirty, with filthy tables, floors, and restrooms.

Staff Attitude

Many customers noted rude or indifferent staff, with complaints about poor customer service and lack of professionalism.

Order Accuracy

There were frequent issues with incorrect orders, missing items, and confusion over menu items.
  • WE
    Will Elliott
    Nov 15, 2025
    1.0
    The person at the window wanted to pull me forward while I was the only customer. When I asked why and he said “I’m not playing these games with you. You can either get out of my window or not get your food” then slammed the window…. 5 minutes later another person came to the window and asked me to pull forward for fresh food😂🤦‍♂️ The food tasted fine but looked like it just got done fighting in the ufc.
  • CW
    Clint Wilcoxen
    Nov 15, 2025
    1.0
    The floor was sticky all throughout the restaurant. The bathroom floor and sink were filthy disgusting and we stood at the counter for several minutes without being greeted (not once (placing our food order), but twice (when I went to order a single drink). Sorry to say this store left a lot to be desired. The food was fine because it's cooked elsewhere and only heated up in store, so the food was normal McDonald's.
  • TP
    Trish Pizzi
    Nov 14, 2025
    1.0
    I RARELY eat fast food but my Boyfriend wanted McDonald's and I've ALWAYS loved their fries....until this evening. Our order consisted of 2 large fries that were dumped in the bag upside down and they had SOOOOOOOO much salt that we had to throw them away!!! They were DISGUSTING!!! What a waste of money!
  • SG
    Skylar Goedeke
    Nov 11, 2025
    1.0
    very poor service, can NEVER get orders right, and fries are never salted. forget orders or mess up simple instructions.
  • DM
    Daniel Mahoney
    Nov 9, 2025
    1.0
    Slowest, most poorly run McDonalds I’ve ever been to. We stopped to get my wife a chicken sandwich on a quiet Sunday afternoon. The lobby gradually filled up with people waiting for their orders as the food was so slow coming out. It was so bad we considered just leaving without getting our food so we could finish our road trip. We ended up waiting almost half an hour for a single chicken sandwich. People were complaining and asking for the manager and refunds. Customer service was abysmal. Completely unresponsive and unapologetic to the customers who were waiting. DO NOT GO TO THIS MCDONALD’S.
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Frequently Asked Questions About McDonald's

What are the general operating hours for McDonald's in Parsons, KS?

McDonald's in Parsons, KS is open daily from 6:00 AM to midnight.

When is the McDonald's drive-through open?

The drive-through is open every day from 6:00 AM to midnight.