Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted extremely slow service, rude staff, and frequent order mistakes.
Cleanliness
Customers reported unsanitary conditions, including dirty bathrooms and a messy play area.
Food Quality
Many customers complained about cold or poorly prepared food, with several noting that their orders were incorrect.
Management Issues
Reviews indicated a lack of effective management, with staff appearing unmotivated and unprofessional.
Customer Experience
Overall, the customer experience was negatively impacted by long wait times, poor service, and unresponsive staff.
SS
StraightToThePoint
3 days ago
1.0
Refused to serve me food, apparently you suddenly need a car to buy a meal. I've bought meals from hundreds of places without one and this one's the only one where I've needed a car to use the drive thru after hours. Terrible service and I'm a regular.
VV
Vanessa
Feb 21, 2026
1.0
Doordashing and waiting in line this gmfine, early morning-for about 20 minutes mind you- and just as the dude taking orders and handing them out handed us the order, he says "hurry, there are cars behind you" in a very rude tone. We were just trying tot make a picture of the receipt.
DP
DANIEL PHILLIPS
Feb 15, 2026
1.0
I would love to leave a five star because McDonald's is literally my favorite restaurant to go to for a late night dinner but every time I go they always say please pull to the last window every time I come to this location then they ask me what I would like to order. I let them know what I want to order. then I have to wait 45 minutes or so for my food to be made and handed to me and usually there's a long line at this location.
if there's any way possible to let them use this location the way it's supposed to like every other McDonald's that would make me want to come back more often and I'm pretty sure it would make customers more happy and move a lots more smoothly rather than making customers wait an hour or an hour and a half before getting their food and having to order at the window that is completely uncalled for
if nothing changes I will not be coming back to this location. thanks!
RB
Rebecca Berry
Jan 18, 2026
1.0
Horrible wait times!! It should not take 20 to get food.
JM
Julie Mercer
Dec 27, 2025
4.0
Can be really slow; especially when you do carside. Their Coke tastes watered down.
What are the operating hours of McDonald's at 5900 Air Cap Drive, Park City, KS?
McDonald's is open 24 hours a day, 7 days a week.
Is McDonald's at this location open for delivery and what are the delivery hours?
Yes, McDonald's offers delivery 24/7 at this location.
Does this McDonald's have a drive-thru service?
Yes, the McDonald's at 5900 Air Cap Drive operates its drive-thru 24 hours every day.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Can I order from McDonald's using a mobile app?
Yes, you can order via the McDonald's App available on both iOS and Android platforms.
What pickup and delivery options does McDonald's provide?
McDonald's offers curbside pickup and delivery services.
Are there any nearby hotels if I want to visit McDonald's during a stay?
Yes, nearby hotels include Super 8, Quality Inn & Suites, and Holiday Inn Express Wichita North - Park City by IHG, convenient for guests to grab meals at McDonald's.
What nearby places can I visit for coffee or snacks around McDonald's?
Nearby coffee and snack spots include Cinnabon for bakery treats and Auntie C's Restaurant offering smoothies and café options.
Are there any nearby fast food options besides McDonald's?
Yes, nearby fast food restaurants include KFC, Spangles, and Subway for more dining choices.
Where can I find automotive services near McDonald's?
Nearby automotive services include Kansasland Tire for tire and repair, Don Hattan Chevrolet for car sales and repairs, and Bonds Truck Wash for vehicle cleaning.
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