McDonald's

3.3
1416 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5900 Air Cap Drive, Park City, KS
67219, United States

Hours

Reviews

3.3
1,416 reviews
5 stars
411
4 stars
306
3 stars
262
2 stars
116
1 star
321

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, particularly in the drive-thru, with many waiting over 20 minutes for their orders.

Employee Behavior

Numerous reviews highlighted rude and unhelpful staff, with many customers feeling disrespected or ignored during their interactions.

Food Quality

Several customers complained about cold, incorrect, or poorly prepared food, with many stating that their orders were consistently wrong.

Cleanliness

Multiple reviews mentioned unsanitary conditions in the restaurant, including dirty tables and restrooms.

Management Issues

Customers expressed dissatisfaction with management, citing a lack of oversight and poor customer service training for staff.
  • JM
    Julie Mercer
    Dec 27, 2025
    4.0
    Can be really slow; especially when you do carside. Their Coke tastes watered down.
  • TK
    Tamica Killion
    Dec 27, 2025
    3.0
    I wa dating and waited over 30 min they were buy tho
  • PW
    Peyton Wright
    Dec 22, 2025
    1.0
    Very rude employees, slow, and food quality was mind-blowingly bad.
  • NF
    N. Foster
    Dec 11, 2025
    1.0
    Very slow. Service is typically rude. Tonight the girl at the drive through window just played on her phone. Sometimes when I pull up they tell me to wait. After 5min they come back and tell me to pull up to take my order. But usually the food is somewhat okay
  • BJ
    Bryanna Janssen
    Dec 3, 2025
    1.0
    Wednesdays and Thursday nights service sucks after 10 pm. You'd think with several people working itd be a little more faster. I've seen one or two people and its moved faster. I work at amazon for over a year and this has not changed. Just wasted my 30 min break sitting there.. might i add this isnt the first one ive wasted. Figured after several months this issue would have changed.. i was definitely wrong.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 5900 Air Cap Drive, Park City, KS?

McDonald's is open 24 hours a day, 7 days a week.

Is McDonald's at this location open for delivery and what are the delivery hours?

Yes, McDonald's offers delivery 24/7 at this location.