McDonald's

3.3
1402 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5900 Air Cap Drive, Park City, KS
67219, United States

Hours

Reviews

3.3
1,402 reviews
5 stars
407
4 stars
304
3 stars
261
2 stars
116
1 star
314

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unhelpful staff, with many experiences of long wait times and incorrect orders.

Cleanliness

The cleanliness of the restaurant was frequently criticized, with reports of dirty tables, bathrooms, and play areas.

Food Quality

Many reviews mentioned cold or poorly prepared food, with several customers expressing dissatisfaction with the taste and freshness.

Management Issues

Customers noted a lack of visible management and poor employee morale, leading to a negative dining experience.

Play Area

The play area received mixed reviews, with some praising its cleanliness and others criticizing its condition.
  • CW
    chris white
    1 day ago
    1.0
    Waited 30 minutes in the drive through. Absolutely slow. I gave the guy my code, and he never told me he had issues. I get to the window and apparently adding tomato and cheese to a mcchicken prevents them from finishing my order!? Waisted 30 minutes of my life for very much disrespect
  • PB
    Patrick Bassford
    2 days ago
    1.0
    I came to this location on 22 Nov 2025@0800, I walked in and there where no workers to help, I guess they assumed I was using card and would be using the keypad to order but I had cash , the manager finally asked us if we ordered yet I said no, he told us we would have to wait, 6 mins later we where still waiting so I just walked out . Seems they get frustrated if they have to actually take your order . There is a cracker Barrel next door that’s amazing highly recommend just going there .
  • BW
    Brad wrinkle
    2 days ago
    1.0
    Open 24hrs and they are never ready or even answer when you pull up at night. When they do it's with a crap attitude even when you are nice to them. It's the only place open when I get off night shift. Every one I've talked to working nights with me says the same thing. Time to get a new night crew.
  • DG
    Devin Granberry
    Nov 8, 2025
    1.0
    Management is rude and no one listened while I tried to order. Got my food wrong and then tried to blame me. All of this over a mocha frap.
  • AW
    Auti5 with the wind
    Oct 30, 2025
    1.0
    Mgmt does not care. Staff does not care, just give your money and get out. Order is never right, you wait forever to get your food. Kids singing and dancing in the store staring at you thru the drive thru window and they all don't care. Worst place ever.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 5900 Air Cap Drive, Park City, KS?

McDonald's is open 24 hours a day, 7 days a week.

Is McDonald's at this location open for delivery and what are the delivery hours?

Yes, McDonald's offers delivery 24/7 at this location.