Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Paola, KS. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 12 South Hedge Lane Road for the ultimate SONIC experience!
Location
Hours
Reviews
3.9
827 reviews
5 stars
347
4 stars
217
3 stars
138
2 stars
54
1 star
71
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported issues with incorrect orders and missing items, leading to frustration and dissatisfaction.
Service Quality
Feedback indicates a mix of experiences with staff professionalism, ranging from friendly and helpful to rude and unprofessional.
Food Quality
Several reviews highlighted problems with food quality, including overcooked items, incorrect preparation, and unsanitary conditions.
Speed of Service
While some customers praised the fast service, others experienced long wait times and delays in receiving their orders.
Overall Experience
The overall sentiment is mixed, with some customers expressing loyalty and enjoyment, while others vowed not to return due to negative experiences.
- BSBruce Sharp4 days ago5.0My go to stop for breakfast! Love those breakfast burritos!!!
- EAErica AllenDec 22, 20255.0The Paola Sonic is always consistent, the food is always excellent, and our order is always correct. One of our favorites!
- SJS. J.Oct 30, 20252.0Everything is broken at this sonic. All the order screens, the entrance signs, the exit signs. The staff is rude. I ordered a diet cherry limeade and got a lecture on how there is nothing diet about a diet cherry limeade how its full of sugar. I then had to explain to the worker if it's sprite zero and diet cherry syrup it should have no sugar. He then complained I parked in the wrong stall. Which if they would fix their screens it would say what stall you were in... the food is decent it's fast food but not worth being yelled at by the guy that works there.
- KWKathy WittAug 29, 20253.0My hamburger had so much mayo on it I couldn’t pick it up, very little lettuce and the lettuce was wilted and brown. Threw most of it away. The onion rings over cooked. Very disappointed. Won’t be back.
- SHS. Gayle HuerterAug 4, 20252.0Worst food ever. Tasted horrible. Will never eat at a Donic again.