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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Paola, KS. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 12 South Hedge Lane Road for the ultimate SONIC experience!
Many customers reported issues with incorrect orders and missing items, leading to frustration.
Service Quality
While some reviews praised friendly and prompt service, others highlighted unprofessional behavior and rudeness from staff.
Food Quality
Feedback on food quality was mixed, with some enjoying the taste while others complained about overcooked or poorly prepared items.
Cleanliness and Maintenance
Several customers noted unsanitary conditions and broken equipment, impacting their overall experience.
Pricing
Customers expressed concerns about high prices relative to food quality, with some feeling it was not worth the cost.
BS
Bruce Sharp
Jan 8, 2026
5.0
My go to stop for breakfast! Love those breakfast burritos!!!
EA
Erica Allen
Dec 22, 2025
5.0
The Paola Sonic is always consistent, the food is always excellent, and our order is always correct. One of our favorites!
SJ
S. J.
Oct 30, 2025
2.0
Everything is broken at this sonic. All the order screens, the entrance signs, the exit signs. The staff is rude. I ordered a diet cherry limeade and got a lecture on how there is nothing diet about a diet cherry limeade how its full of sugar. I then had to explain to the worker if it's sprite zero and diet cherry syrup it should have no sugar. He then complained I parked in the wrong stall. Which if they would fix their screens it would say what stall you were in... the food is decent it's fast food but not worth being yelled at by the guy that works there.