McDonald's

3.2
1222 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1610 E Peoria, Paola, KS
66071, United States

Hours

Reviews

3.2
1,222 reviews
5 stars
352
4 stars
237
3 stars
255
2 stars
116
1 star
262

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders and missing items.

Service Speed

Customers experienced long wait times, particularly in the drive-thru, with some waiting over 30 minutes.

Food Quality

The quality of food varied significantly, with complaints about cold, burnt, or improperly cooked items.

Cleanliness

Several reviews mentioned dirty dining areas and unsanitary conditions.

Customer Service

Mixed feedback on staff friendliness, with some customers noting rude interactions.
  • KP
    Kiersten Pate
    5 days ago
    1.0
    Didn’t give us the sauce that was bought , fries had no salt and were soggy
  • DJ
    Darlene Johnsen
    Dec 18, 2025
    1.0
    Wrong order, excuses and dirty bathrooms. Stay ho.e and cook!0
  • JB
    James Burnett
    Dec 16, 2025
    1.0
    Just took forever to get my delivery bag
  • JM
    Josh Morlan
    Dec 15, 2025
    2.0
    Always slow and always mess up our order
  • PR
    P Rhudy
    Nov 16, 2025
    1.0
    Quite possibly the worst McDonald's in the country. Constantly getting simple orders wrong drive-thru backed up for no apparent reason always out of fries you name it it's the worst. Simple order today ordered two $5 value meals got home and one of the hamburgers in the value meal was missing. I even had to wait for my food at one of the pull-up spots and the order was still wrong. UPDATE, went back again Sunday 11/23. Had to repeat my order no less than 5 times because the girl taking my order couldnt speak or understand the english language. What kind of management think this is a good idea? Even the person taking the payment said, "Yeah, she doesn't speak very good english" Im baffled

Frequently Asked Questions About McDonald's

What are the opening hours for McDonald's in Paola, KS?

McDonald's in Paola is open from 5:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Fridays and Saturdays.

When is the drive-through service available at this McDonald's location?

The drive-through is open from 5:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Fridays and Saturdays.