Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
1,213 reviews
5 stars
348
4 stars
236
3 stars
255
2 stars
115
1 star
259
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers frequently reported issues with food quality, including cold, burnt, or improperly prepared items.
Service Speed
Many reviews highlighted slow service, particularly in the drive-thru, with long wait times for food.
Customer Service
Mixed feedback on customer service; while some employees were praised for friendliness, others were noted for rudeness or lack of professionalism.
Cleanliness
Several customers expressed concerns about cleanliness, mentioning dirty tables and unsanitary conditions.
Order Accuracy
A significant number of reviews indicated problems with order accuracy, including missing items and incorrect modifications.
- PRP RhudyNov 16, 20251.0Quite possibly the worst McDonald's in the country. Constantly getting simple orders wrong drive-thru backed up for no apparent reason always out of fries you name it it's the worst. Simple order today ordered two $5 value meals got home and one of the hamburgers in the value meal was missing. I even had to wait for my food at one of the pull-up spots and the order was still wrong
- CCCatherine CruceNov 11, 20253.0Granted, it was lunchtime so it might be understandable why the drink station and dinning area weren't clean, however; my sandwich had to be remade because the order taker entered it wrong-it was supposed to be McRib, lighter sauce with no pickles (due to allergy) and it arrived w/no onions and had maynaiase and mustard on it-like what?!/how?!, lol. Sandwich was remade correctly (after I personally told the manager on duty because I could hear the order taker relaying it wrong again) I told the manager it wasn't the order rakers fault, that I could see how hard she was working just to keep the peace and get my lunch.
- NHNatosha HallingOct 15, 20255.0Oh my goodness! Went here at 9:30 tonight 10/15/25 and had the hottest, freshest, most delicious McDonald’s we have had in ages!! Perfect order and all people in the drive-thru were so friendly! Thank you for a great experience! 🌟
- MKMartin KaufmanOct 11, 20251.0I come in here for breakfast when in a pinch but the last few times have been horrible. Coffee was cold food was burnt in some parts but some parts still managed to be cold. Like they burned it and just let it sit in a bag for a long time. Staff was kind except for a few but I will not be coming back here regardless. Save your money and go to Burger King Across the street.
- FHFaith HaralsonOct 6, 20255.0Literally just had the best quarter pounder of my life here. The bun was soft and warm, the meat was cooked perfectly and sooooo juicy, and the onions were nice and crisp! The nuggets were nice and hot and crispy, so perfect! All the ladies who took my order, served my drink, and brought out my food were so polite and sweet. 10/10!
Frequently Asked Questions About McDonald's
What are the opening hours for McDonald's in Paola, KS?
McDonald's in Paola is open from 5:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Fridays and Saturdays.
When is the drive-through service available at this McDonald's location?
The drive-through is open from 5:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Fridays and Saturdays.
What are the delivery hours for McDonald's in Paola, KS?
Delivery hours are from 5:00 AM to 10:45 PM Monday through Thursday and Sunday, and until 11:45 PM on Fridays and Saturdays.
Does this McDonald's offer curbside pickup?
Yes, curbside pickup is available at this McDonald's location.
What payment methods are accepted at McDonald's in Paola, KS?
You can pay with American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Can I place a mobile order for pickup or delivery at this McDonald's?
Yes, McDonald's offers mobile ordering through their app available on iOS and Android, as well as online ordering.
What are some nearby fast food options around McDonald's in Paola?
Nearby fast food alternatives include Arby's, Burger King, Sonic Drive-In, Taco Bell / KFC, and Pizza Hut, providing a variety of choices close to McDonald's.
Are there any nearby banks or financial services close to McDonald's?
Yes, nearby financial services include Security Bank of Kansas City, Great Southern Bank, Edward Jones - Financial Advisor: Monty M Chayer, and Western Union for your banking and financial needs.
What are some nearby services for customers to use before or after visiting McDonald's?
Customers can visit The UPS Store for shipping needs, DaVita Paola Dialysis for medical services, and Jazzercise Paola Fitness Center for fitness activities, all located near McDonald's.
Does McDonald's in Paola have free WiFi and mobile offers available?
Yes, this McDonald's location provides free WiFi and mobile offers for customer convenience.