Dairy Queen Grill & Chill

3.5
469 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
409 S Silver St, Paola, KS
66071-1663, United States

Hours

Reviews

3.5
469 reviews
5 stars
178
4 stars
97
3 stars
77
2 stars
33
1 star
84

What are people saying?

AI-generated from recent customer reviews

Closure Issues

Multiple reviews indicate that the location is permanently closed or has been closed for an extended period.

Food Quality

Customers frequently reported issues with food quality, including cold, undercooked, or improperly prepared items.

Service Problems

Numerous reviews highlighted poor customer service, including rude staff, slow service, and incorrect orders.

Cleanliness

Several customers noted unsanitary conditions, including dirty interiors and concerns about food safety.

Positive Experiences

Despite the negative feedback, some customers praised the ice cream and specific menu items, indicating that there are occasional positive experiences.
  • HH
    Hawk
    Sep 2, 2025
    5.0
    Took a 18year old homless kid. Idk why thoes words dont compute for me. Anyways out for dinner because ive been blessed by many of gods pplz on this trip. So i figured itll make me feel good to do something a group of older (not old) ladys did for me the other week in last day in Missouri. Feed him. Well he asked the older guys he knew from being homless about food. None even looked at him. So i was going to dq i cant pass up yalls banna split blizzards. Ill spend my last dime getting one anytime. But gara say yall do charge more than u need to. Grill and chill at yalls prices. Wow btw ur blizards are the price thay are cuz that was what yall made money on. U wana keep ur quility food with quility prices? Drop the icecream prices. Simply because u know u can and how u goto buness school to get a 2 year degree should teach you about baiting the pocket... Your not a high upoerclass restrant. Inwill give you ur not the low classs fast food. Because ur clean quility stile and porpions you surve. Your the working mans break and where oldr ppl rember ur name for icecream. Just saying i cut the ice cream simply kust do the blizards in half. Cheeper than u can get anywhere no matter what. If some smart ass says what about bulk order, u sell them that cheep? Ppl will show up their everyday just for blizzards. Eventualy they look at rest of menue and next time i get food aswell. U bated their pocket with familarty. When u see somwthing shocking it shocking sor a sec. Than u brfome simply numb. Because thats how were built. I'm now u know ur comunity. Not whos in it. Look whos not in It.
  • BA
    Beverly Anderson
    Jul 21, 2025
    1.0
    Abandoned.
  • TB
    Tommy Bowman
    Apr 1, 2022
    5.0
    Blizzard was 🔥
  • EF
    Ernesto Flores
    Aug 17, 2016
    1.0
    Service was slow. Food was cold.

Frequently Asked Questions About Dairy Queen Grill & Chill

What are the operating hours of Dairy Queen Grill & Chill in Paola, KS?

Dairy Queen Grill & Chill is open daily from 11:00 AM to 9:00 PM.

Where is Dairy Queen Grill & Chill located in Paola?

It is located at 409 S Silver St, Paola, KS 66071-1663, United States.