Multiple reviews indicate that the location is permanently closed or has been closed for an extended period.
Food Quality
Customers frequently reported issues with food quality, including cold, undercooked, or improperly prepared items.
Service Problems
Numerous reviews highlighted poor customer service, including rude staff, slow service, and incorrect orders.
Cleanliness
Several customers noted unsanitary conditions, including dirty interiors and concerns about food safety.
Positive Experiences
Despite the negative feedback, some customers praised the ice cream and specific menu items, indicating that there are occasional positive experiences.
HH
Hawk
Sep 2, 2025
5.0
Took a 18year old homless kid. Idk why thoes words dont compute for me. Anyways out for dinner because ive been blessed by many of gods pplz on this trip. So i figured itll make me feel good to do something a group of older (not old) ladys did for me the other week in last day in Missouri. Feed him. Well he asked the older guys he knew from being homless about food. None even looked at him. So i was going to dq i cant pass up yalls banna split blizzards. Ill spend my last dime getting one anytime. But gara say yall do charge more than u need to. Grill and chill at yalls prices. Wow btw ur blizards are the price thay are cuz that was what yall made money on. U wana keep ur quility food with quility prices? Drop the icecream prices. Simply because u know u can and how u goto buness school to get a 2 year degree should teach you about baiting the pocket... Your not a high upoerclass restrant. Inwill give you ur not the low classs fast food. Because ur clean quility stile and porpions you surve. Your the working mans break and where oldr ppl rember ur name for icecream. Just saying i cut the ice cream simply kust do the blizards in half. Cheeper than u can get anywhere no matter what. If some smart ass says what about bulk order, u sell them that cheep? Ppl will show up their everyday just for blizzards. Eventualy they look at rest of menue and next time i get food aswell. U bated their pocket with familarty. When u see somwthing shocking it shocking sor a sec. Than u brfome simply numb. Because thats how were built. I'm now u know ur comunity. Not whos in it. Look whos not in It.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Paola, KS?
Dairy Queen Grill & Chill is open daily from 11:00 AM to 9:00 PM.
Where is Dairy Queen Grill & Chill located in Paola?
It is located at 409 S Silver St, Paola, KS 66071-1663, United States.
What types of food and treats are available at this Dairy Queen Grill & Chill?
The menu features classic fast food items including burgers, fries, soft-serve ice cream, signature shakes, Blizzard® Treats, chicken strip baskets, and ice cream cakes.
Does the Paola Dairy Queen offer drive-thru and outdoor seating?
Yes, the location offers both drive-thru service and outdoor seating, along with family-friendly indoor seating.
Is Dairy Queen Grill & Chill in Paola suitable for families and children?
Yes, the location welcomes families and is good for kids, providing a family-friendly environment.
How can I get exclusive deals from Dairy Queen Grill & Chill?
You can download the Dairy Queen app to receive exclusive deals and mobile offers.
Are there any nearby fast-food restaurants near Dairy Queen Grill & Chill in Paola?
Yes, there's another Dairy Queen nearby, as well as Casey’s General Store which offers pizza and convenience items, making it convenient for customers seeking quick meal options.
What other amenities or services are close to Dairy Queen Grill & Chill that customers might find useful?
Nearby there is a LibertyX Bitcoin ATM for digital currency needs, Muffler Mart for automotive services, and Blue Rhino Propane Exchange for propane refills.
Which community services or government offices are near the Dairy Queen in Paola?
Customers can find Miami County D.M.V., Miami County Sheriff's Office, Miami County Courthouse, and other government offices close by, useful to stop at during errands.
Where can customers find more information about this Dairy Queen location online?
Information is available on their official website at https://www.dairyqueen.com/en-us/locations/ks/paola/409-s-silver-st/2534 and on their Facebook page at https://www.facebook.com/101385364782913.