Tropical Smoothie Cafe

Reviews

• KW

  Kiana Williams

  Mar 26, 2026
  1.0
  Came in today around 10:08am received terrible service the lady did not greet me even after i told her hello multiple times she just stood there at the register didnt even ask what i wanted then to top things off she didnt even make my smoothie correctly i asked for extra ice and she made my smoothie the regular way i know the difference i come here all the time. When i came back in and requested a refund she offered to add extra ice in it and reblend it cause she canr give out a refund for making something right even though my smoothie was not made how i requested it to be made and she still had a nasty attitude she needs to find a different job thats not in customer service if she is going to be rude and nasty like this this makes me never want to come back to this location
• IR

  Isaac Reppert

  Mar 26, 2026
  4.0
  I wish there had been some expanded menu items. Prices were a little high, but that wasn't surprising. The smoothie was delicious and ready quickly.
• GF

  Gadiel Fuentes

  Mar 10, 2026
  2.0
  My first time here was not as I was expecting. The lady in the front made my smoothie but completely forgot about give me the drink. I saw the smoothie in the blender but all the employees were in the back. I tried to call them but no one gave me the attention. At the beginning I thought they ran out of something and they were prepping it fast to make the smoothie. But after 10/15min I realized they just forgot it. When I called the lady to ask for my smoothie, she apologized about forgetting, but as a costumer and being my first time, you need to engage me if you want me to be back. I asked for the leftovers of my smoothie and she got an attitude saying that is against the policies giving the leftovers. I was asking for the leftover as a way to made up the extra wait, but we had a little argument and it looked that I had to explain her why I need an extra compensation after the wait and the lackness of attention. Smoothie was ok. But the attention was not good. Then when I left the building I said thank you, and the lady got mad. Be careful who is running your front. They are the face of your business
• HH

  Honalee

  Feb 6, 2026
  1.0
  UPDATE- I contacted customer service and still have not received a refund. I used to come regularly but the last two times I have ordered from here, there has been hair in my food. I made a complaint the day it happened on the online jotform and never received my refund. Watch out for hair in your wraps.
• DW

  Daniel Wilkinson

  Jan 29, 2026
  5.0
  Excellent service

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