This profile is uncertified and using publicly sourced data
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Business Details
About
Ice Cream Shop
The Golden Scoop is a coffee and ice cream cafe’ with a purpose. We create jobs for very talented individuals who just happen to live with unique abilities. Unlike any other cafe’ in the area, our Super Scoopers are involved in every aspect of what we do: from marketing and merchandising to creating ice cream flavors and serving our community. The Golden Scoop is proud to provide innovative,
meaningful and paid work for our employees. We offer more than just great ice cream, baked goods and coffee, The Golden Scoop and our associates are changing lives throughout Kansas City, one scoop at a time.
Location
Hours
MondayClosed
Tuesday8:00 AM - 7:00 PM
Wednesday8:00 AM - 7:00 PM
Thursday8:00 AM - 7:00 PM
Friday8:00 AM - 7:00 PM
Saturday8:00 AM - 7:00 PM
Sunday9:00 AM - 5:30 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.