Whataburger

3.3
746 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

Whataburger
9505 Metcalf Ave, Overland Park, KS
66212, United States

Hours

Reviews

3.3
746 reviews
5 stars
302
4 stars
115
3 stars
66
2 stars
60
1 star
203

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, order inaccuracies, and unhelpful staff, leading to frustration.

Food Quality

Mixed reviews on food quality; some enjoyed the burgers while others found them dry or poorly prepared.

Cleanliness

The restaurant was noted for being clean, although some customers experienced dirty dining areas.

Customer Experience

Positive interactions with some staff members contrasted with negative experiences involving rudeness and lack of attention.
  • MA
    Michael Azbel
    2 days ago
    4.0
    This location is pretty solid.
  • FC
    felicia coleman
    3 days ago
    1.0
    Yall are serving people a little chicken strip as a chicken sandwich salty hash browns please stop get a real .go get a real chicken sandwich form somewhere else
  • PE
    Paul Elfgren
    Dec 22, 2025
    1.0
    I was very disappointed in this location. I went there over lunch to grab lunch and buy a gift card as a Christmas Gift. Got there the place was clean, person at the register was nice placed my order thought everything would be good as normal. I waited for my to go order and they kept bringing food out to people that ordered after me. After waiting 20 min I got back in line which took me another 10 min to get to the register. When I got there I asked about my food and the gal reached around the corner and grabbed my order that I am guessing was sitting there while multiple people would have walked by while they were taking fresh/hot food out to people that go there after me. My chicken sandwich and fries were cold an soggy. I called the manager on my way back to work and her solution was for me to come back and get a fresh order.
  • JW
    Joseph Winship
    Dec 20, 2025
    5.0
    Top notch burger joint and the onion rings were amazing, made with real onions!
  • GR
    Guytie Runnels
    Dec 16, 2025
    2.0
    Everything was fine except the food and that was why we went there. I’ve been eating WB since 1973 in Denton, TX. Your burgers are too dry. No Juicy burgers from the WB in KCMO. No Smokey flavor. They were somewhat juicy in San Antonio, TX but not here. Very disappointed.

Frequently Asked Questions About Whataburger

Where is the Whataburger located in Overland Park?

Whataburger is located at 9505 Metcalf Ave, Overland Park, KS 66212, US.

What are the operating hours of Whataburger in Overland Park?

Whataburger is open 24 hours every day, Monday through Sunday.