Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
While many customers enjoyed the fresh and flavorful food, there were several complaints about cold or improperly cooked items, including burgers and chicken.
Service Issues
Customer service experiences varied widely, with some staff being friendly and efficient, while others were reported as rude or unhelpful, leading to significant dissatisfaction.
Cleanliness
Multiple reviews highlighted concerns about cleanliness, including unsanitary conditions in the dining area and issues with flies.
Order Accuracy
Numerous customers reported issues with incorrect orders, leading to frustration and disappointment.
Wait Times
Many customers experienced long wait times, both in the drive-thru and inside, which detracted from their overall experience.
KK
Kristy Knowlton
4 days ago
5.0
Fast, excellent quality, friendly
TC
teri cox
Feb 13, 2026
5.0
The food was fresh and h hot. The man at the register was very kind and he greeted us right away. He also wished us a great day as we were leaving.
TM
Thomas Mergel
Jan 21, 2026
5.0
Breakfast baconator!!!
AW
Arthur Walker
Jan 1, 2026
5.0
Wendy’s offers consistently tasty fast food with a menu full of burgers, chicken, salads, and sides. The service is usually quick and friendly, and the food is fresh and flavorful. It’s a reliable spot for a satisfying meal on the go, whether for lunch or a quick dinner.
CC
Christian
Dec 19, 2025
4.0
Stopped by this Wendy's for some food via the drive-thru. there was some slight confusion or something at the speaker box regarding the sauce and the total price, the team turned it around at the end. The staff member at the final window was very polite and professional, which earned back a star for service.
The wait time was about 8 minutes, which is a little slow, but the food quality made up for it—the fries were a perfect 5/5 and fresh. The exterior and drive-thru lane appeared clean and well-maintained. A solid choice for a quick meal.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is the Wendy's at 11001 Roe Blvd. in Overland Park currently open?
Yes! This Wendy's location is open and committed to serving customers every day.
What are the drive-through hours for this Wendy's location?
Drive-through is open Monday to Thursday and Sunday from 8:00 AM to 10:00 PM, and on Friday and Saturday from 8:00 AM to midnight.
Does this Wendy's serve breakfast?
Yes, breakfast is served including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
What payment methods are accepted at this Wendy's?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Can I order Wendy's food online or via mobile app?
Yes, you can order through the Wendy's app or at https://order.wendys.com for delivery, pickup, or drive-thru service.
How can I contact this Wendy's location for questions or feedback?
You can call (913) 491-6653, reach Customer Care via their website contact page, or call their Customer Care phone line at 888-624-8140.
Where can I find menu prices and nutritional information?
Menu pricing and nutrition details are available on Wendy's official menu website and mobile app, which update as you customize your order.
Are there other Wendy's restaurants near this location?
Yes, there is another Wendy's nearby which can be convenient if you want options or alternatives in the area.
What other local services are near this Wendy's that customers might visit?
Nearby you can find several dental clinics like Overland Park Dental Design, Cornerstone Endodontics, and medical services such as The Epigenetics Healing Center and Heartland Men's Health.
Are there any medical or wellness centers close to this Wendy's location?
Yes, nearby wellness centers include Aesthetistry Med Spa, The Foot Clinic, and Metro Infusion Center among others, allowing customers to combine visits conveniently.
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