Brand Certified
Wendy's
3.6(734 reviews)
Certified by Wendy's • Mar 01, 2026
Business Details
8220 West 135th Street, Overland Park, KS
66223, United States
Certified by Wendy's • Mar 01, 2026
(913) 239-9415
Certified by Wendy's • Mar 01, 2026
https://locations.wendys.com/united-states/ks/overland-park/8220-west-135th-street
Certified by Wendy's • Mar 01, 2026
About
Certified by Wendy's • Mar 01, 2026
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Certified by Wendy's • Mar 01, 2026
Hours
Certified by Wendy's • Mar 01, 2026
Reviews
3.6
734 reviews
5 stars
281
4 stars
195
3 stars
87
2 stars
42
1 star
129
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor customer service, with staff being rude, unprofessional, and inattentive.
Food Quality
Many customers reported receiving cold, old, or incorrect food orders, leading to dissatisfaction with the overall dining experience.
Cleanliness Issues
Several reviews mentioned unsanitary conditions in the restaurant, including dirty dining areas and concerns about employee hygiene.
Inconsistent Experience
While some customers praised the food and service, many others expressed frustration over frequent mistakes and long wait times.
- SAStephanie Dishman (Stephanie Ames)Jan 18, 20261.0This Wendy’s was a very disappointing experience. Customer service was extremely poor, and the staff was unfriendly and unwelcoming. The hygiene of several employees was concerning and did not meet basic cleanliness standards. On top of that, the dining area was uncomfortably cold, making it unpleasant to stay and eat. Overall, the atmosphere felt careless and unprofessional. I would not recommend this location.
- JDjohnny dishmanJan 18, 20261.0Lacking in self hygiene in 80% of the employees I noticed seems to have no dress code , The guy that took our order was rude.
- SBShruti BiscuitwalaDec 16, 20251.0Rude service, she slammed the drive-thru door on me and my friends. She did not provide us with good customer service and was mean because she had to do her work. She could have explained it nicely instead of being angry.
- DPDavid PearsonDec 10, 20255.0We have used their drive through many times. Service is always good - polite and kind. Food is very good. Wait time is minimal. Their spicy chicken sandwich is good, tenders are good, and we like their Frosties.
- TGTrecia GonzagaOct 2, 20251.0Ordered a triple baconator no sauce and I get a triple cheeseburger.
Frequently Asked Questions About Wendy's
Is 8220 West 135th Street Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours of Wendy's at 8220 West 135th Street, Overland Park, KS?
Wendy's at this location is open daily from 8:00 AM to midnight, including the drive-thru.
Does this Wendy's location offer drive-thru service?
Yes, the Wendy's at 8220 West 135th Street features a drive-thru open daily from 8:00 AM to midnight.
Can I order Wendy's food for delivery or takeout at this location?
Yes, this Wendy's offers both delivery and takeout options. You can order via their app or the website order.wendys.com.
Is breakfast served at the Wendy's on West 135th Street?
Yes, this location serves breakfast. You can find breakfast combos and sandwiches available through online ordering or in-store.
What payment methods are accepted at this Wendy's?
The restaurant accepts American Express, Cash, Discover, Mastercard, and Visa for payment.
How can I provide feedback or contact this Wendy's location?
You can contact the store directly at (913) 239-9415 or provide feedback via Live Chat, phone (888-624-8140), or the Wendy's Customer Satisfaction Survey online.
Are there job opportunities available at the Wendy's in Overland Park?
To check for job openings, visit the Wendy's Careers page and search using 'Overland Park, KS'. Positions will be listed if available.
What nearby dining options are available around Wendy's at 8220 West 135th Street?
Nearby dining options include The Egg & I Restaurants, Umami Revolving Sushi, First Watch, Shack Breakfast and Lunch, Whataburger, and Salty Iguana.
If I'm visiting Wendy's, are there any nearby automotive or service centers I can use?
Yes, you can find Burnett Automotive, Waterway Carwash, and Experts Garage Door Repair Installation Process near Wendy's for your automotive needs.
What other nearby stores and services might be convenient when visiting Wendy's at West 135th Street?
Nearby you’ll find Party City for party supplies, T-Mobile stores for mobile needs, Central Bank of the Midwest for banking, Sam's Club for wholesale shopping, and Home Depot for home improvement.
Brand Certified Facts from Wendy's
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Certified March 01, 2026Yext Knowledge Graph
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