Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.4
1,092 reviews
5 stars
357
4 stars
243
3 stars
190
2 stars
97
1 star
205
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported receiving cold, old, or poorly prepared food, including soggy fries and dry burgers.
Customer Service
Numerous reviews highlighted rude or unhelpful staff, with some customers feeling ignored or disrespected.
Cleanliness
Several customers noted unsanitary conditions in the dining area and at the soda fountain, with some mentioning slick floors and dirty machines.
Order Accuracy
Multiple customers experienced issues with incorrect orders, missing items, or substitutions that were not honored.
Pricing Concerns
Customers expressed dissatisfaction with high prices relative to the quality of food received, feeling that the value did not meet expectations.
- KRKayla RuthOct 23, 20252.0Ordered four meals. Food was old and cold. Got a Coke and a Coke Zero. Neither were marked diet. They tasted different, but you couldn't tell which was which. Neither tasted like Coke. Like, you could tell it was supposed to be Coke, but they didn't taste like Coke or Coke Zero. Idk how to explain it. I won't be going back. The drive-thru wasn't busy. I'm not going to pay that much for fast food to not be fresh. The McDonald's on Foster is always fresh and fast, and they always get my order right. It's sad when McDonald's does it better than Wendy's.
- BRbob RuthOct 23, 20251.0Their soda fountain tastes like a nasty mix of all the flavors. Absolutely nasty.
- PTPatrice ToddOct 13, 20251.0This girl....name Emily is so rude and disrespectful and snatching money out my hand..and had a attitude 😤...can't even get my money back...i regret coming here.
- MTMaster TemplarOct 9, 20255.0I travel across KC Non-Stop. Best Wendy's in KC hands down for the last 2 years
- JSJo SteffensOct 9, 20252.0Spent $17.79. Large Frosty was $5.19 😳😳 and not even filled to the top. What's the point of having a dome lid? Double Cheeseburger burger meal $11.79 fries cold and soggy, burger was dry and cold. I went through the drive thru at 11am. Not sure why food would be cold and soggy. For the price I could've sat at a restaurant but I needed to get home. McDs wasnt on the way
Frequently Asked Questions About Wendy's
Is Metcalf And 91st Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Overland Park, KS?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Overland Park, KS into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (913) 383-2656.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Metcalf And 91st Wendy’s serve breakfast?
Yes, this Wendy’s location in Overland Park, KS serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the Wendy's drive-thru at 9161 Metcalf Avenue?
The drive-thru at this Wendy's location is open daily from 8:00 AM to midnight.
Does the Wendy's at Metcalf and 91st serve breakfast?
Yes, this Wendy's location serves breakfast including combos, croissants, biscuits, classic sandwiches, coffee, and sides.
Is Wendy's currently open at 9161 Metcalf Avenue in Overland Park, KS?
Yes, this Wendy's location is open and committed to serving quality food every day during its operating hours.
Can I order Wendy's food for delivery in Overland Park, KS?
Delivery may be available near you. Check availability by using the Wendy's app or ordering website and entering your delivery address.
What payment methods are accepted at Wendy's on Metcalf Avenue?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I provide feedback or contact the Wendy's at 9161 Metcalf Avenue?
You can contact the location directly at (913) 383-2656 or reach the Customer Care team via their website, live chat, or phone at 888-624-8140.
Where can I find Wendy's menu pricing and nutrition information?
Menu prices and nutrition details are available on Wendy's website or app by selecting this location. In-restaurant nutrition posters are also available.
What nearby restaurants can I visit before or after Wendy's at 9161 Metcalf Avenue?
You can visit Pie Five Pizza Co, Five Guys, Bob Evans, Wingstop, Chipotle Mexican Grill, Swig, or IHOP, all close by for a variety of dining options.
Are there nearby stores for mobile phone needs near Wendy's on Metcalf Avenue?
Yes, AT&T and AT&T Store are nearby for mobile phones and telecommunications services, convenient for shoppers in the area.
What wellness and fitness centers are near Wendy's at 9161 Metcalf Avenue?
Nearby you will find Chiro One Chiropractic and Wellness Centers, F.I.T. Muscle and Joint Clinic, and Inspire Fit gym for wellness and fitness needs.