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Taco Bell

3.6
(1280 reviews)

Business Details

9690 Metcalf Ave., Overland Park, KS
66212, United States
(913) 383-2452

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 9690 Metcalf Ave. in Overland Park. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
9690 Metcalf Ave., Overland Park, KS
66212, United States

Hours

Reviews

3.6
1,280 reviews
5 stars
488
4 stars
285
3 stars
242
2 stars
90
1 star
175

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; some customers praised freshness and taste, while others reported stale items and incorrect orders.

Service Issues

Frequent complaints about poor customer service, including rude staff and long wait times, particularly during busy hours.

Cleanliness

Concerns about cleanliness in the restaurant, with reports of dirty tables and unsanitary conditions.

Order Accuracy

Many customers experienced issues with incorrect orders and missing items, leading to frustration.

Positive Experiences

Despite the negatives, several customers highlighted positive interactions with staff and good experiences, especially during late-night visits.
  • DD
    Dekota
    Feb 16, 2026
    5.0
    I am a touring musician and I have eaten at god knows how many Taco Bells across this country. As far as breakfast/ spicy potato soft tacos go, this location is without question the winner
  • MF
    Matt Fazio
    Feb 15, 2026
    4.0
    Crunchwrap supreme was too light on meat, 5 layer beefy burrito was pretty mid. Cheesey gordita crunch steak instead of beef was very good. Our favorite for the day. Noone greets customers when they come in, noone at the counter. Not a problem too much with me. Food came fast and ordering was easy at kiosks.
  • HR
    Heather Roth
    Feb 6, 2026
    1.0
    Food was terrible. We ordered 6 items and all the tortillas on the items felt stale. It was hard to bite through and chewy. I have never had a Taco Bell item taste SO bad. My soft tacos tomatoes felt old and wilted. We got our food to to go and if we had time to take it back we would have. But to get 6 items that are all bad.. was just strange. The hot sauce packets were the best part of the meal.
  • WV
    Will Vorngsam
    Jan 7, 2026
    5.0
    Had the best breakfast experience ever here. The employees were so nice and my food was 100% fresh. Many thanks to Maria Can A for being so nice too
  • SE
    Sydney Elizabeth
    Dec 31, 2025
    5.0
    They are always so nice at this specific location. As someone who doesn’t eat meat, they always label my husband’s food and I’s, which I appreciate. The staff goes above and beyond, the food is consistent, and they do a great job of not cross contaminating. Will always come back here

Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell on weekdays?

The drive-through at Taco Bell is open from 8:00 AM to 2:00 AM on Monday and Tuesday, and until 3:00 AM on Wednesday. On Thursday and Friday, it stays open until 3:30 AM.

Does this Taco Bell location offer online ordering?

Yes, you can order ahead online or via the mobile app for pickup or delivery at this Taco Bell.

Brand Certified Facts from Taco Bell

Taco Bell partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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