Subway

3.1
279 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Overland Park Subway® Restaurant at 10329 Metcalf Ave brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
10329 Metcalf Ave, Overland Park, KS
66212, United States

Hours

Reviews

3.1
279 reviews
5 stars
96
4 stars
41
3 stars
23
2 stars
23
1 star
96

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely, with some employees praised for their friendliness and efficiency, while others are reported as rude and unhelpful.

Food Freshness

While some customers enjoyed fresh and well-prepared sandwiches, others reported stale ingredients and issues with food quality.

Staffing Issues

Many reviews highlight understaffing, leading to long wait times and poor service during busy hours.

Cleanliness

Several customers noted unsanitary conditions, including dirty tables and old vegetables, impacting their overall experience.

Order Accuracy

There are frequent complaints about incorrect orders and lack of attention to customer requests, particularly with online orders.
  • EG
    Eva García
    Oct 8, 2025
    2.0
    The place is clean and the food fresh, but the service is very rude
  • VL
    Vanessa Lanier
    Sep 13, 2025
    5.0
    The most positive experience I’ve ever had at a subway. The person making our sandwich was a delight and made our sandwiches with care
  • TM
    TaMera McClellan
    Sep 3, 2025
    5.0
    I would like to shout out the store. It is just amazing! It is always the same to you guys when I go in there. I swear they work every day lol but they always have a smile on their face! I do drive out of my way to come to this location because of them you can definitely tell that they take care of their customers and the food that they are making. I really appreciate the fact that every time I get my sandwich, there’s a little bite of every ingredient. I asked for every single time I go to this location. Additionally, I am very sad to see the dippers are going away, but they kindly let me know which is something they didn’t have to do, but it’s just another way. They’re going out of their way to make their customers satisfied and leave with a smile on their faces! I really wish I knew their names so that I could put them here!
  • LC
    Leah Cade
    Aug 13, 2025
    1.0
    Came in and white guy greeted me and then walked away and few minutes later African American lady comes out took my order, she didn’t know what she was doing got home meat ball sub was cold and nasty! And I told her twice that meatballs were not hot! She ignored me! Then got chicken bacon ranch told me didn’t need to warm the chicken or bacon I said I wanted it toasted she didn’t listen and the sandwich was cold when I got home! The lettuce was old and brown, and the spinach was soaked from water and turning colors. Spent $50 was waiste of money! Never will be back
  • CC
    ChasingLions
    Jul 15, 2025
    2.0
    GO SOMEWHERE ELSE PLEASE. this location has a massive problem and it’s not the employees, it’s the ownership. Ownership doesn’t give a flip about their customers since they only ever have one employee making the subs. Their employees do the best they can. They’re out here charging similar prices as Jersey Mike’s but they have 5 employees making your food and making it fast. Ownership needs to make some changes if they want to keep this location open long-term. Honestly a joke of an owner/ownership group

Frequently Asked Questions About Subway

What types of food does the Subway at Metcalf 103 Shopping Ctr offer?

This Subway offers Footlongs, 6” sandwiches, wraps, salads, fresh-cut veggies and toppings, fresh-baked bread, and cookies.

What are the operating hours for Subway at 10329 Metcalf Ave?

The store is open daily from 9:00 AM to 9:30 PM.