Service Speed
Customers frequently reported long wait times for orders, with some experiencing delays of over 30 minutes even during non-busy hours.
Order Accuracy
There were numerous complaints about incorrect orders, with customers receiving the wrong items or missing components.
Food Quality
While some reviews praised the freshness and taste of the food, others reported issues with cold or poorly prepared items, including dry burgers and messy milkshakes.
Staff Attitude
Feedback on staff behavior was mixed; some customers noted friendly and helpful service, while others described rude or unresponsive employees.
Management Issues
Several reviews highlighted poor management practices, including lack of communication about menu items and operational issues, leading to customer frustration.