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Sonic Drive-In

3.4
(785 reviews)

Business Details

13485 Switzer Road, Overland Park, KS
66213, United States
(913) 814-0874

About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Overland Park, KS. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 13485 Switzer Road for the ultimate SONIC experience!

Location

Sonic Drive-In
13485 Switzer Road, Overland Park, KS
66213, United States

Hours

Reviews

3.4
785 reviews
5 stars
270
4 stars
175
3 stars
124
2 stars
58
1 star
158

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for orders, with some experiencing delays of over 30 minutes even during non-busy hours.

Order Accuracy

There were numerous complaints about incorrect orders, with customers receiving the wrong items or missing components.

Food Quality

While some reviews praised the freshness and taste of the food, others reported issues with cold or poorly prepared items, including dry burgers and messy milkshakes.

Staff Attitude

Feedback on staff behavior was mixed; some customers noted friendly and helpful service, while others described rude or unresponsive employees.

Management Issues

Several reviews highlighted poor management practices, including lack of communication about menu items and operational issues, leading to customer frustration.
  • DL
    Devon Letter
    Feb 10, 2026
    3.0
    If you want your order to be correct, you’ll need to check the food before you drive away. It’s not always an issue—about a 70% success rate—but I’ve wasted too much money on food I can’t eat. Tonight was another $6 burger I have to feed to the trash and it makes me really sad to waste food like that. They’re very sweet and respectful but they seem a little distracted here. Also sometimes the fries are disgustingly salty lmao
  • AA
    Ashokiran
    Feb 7, 2026
    5.0
    Fish sandwich, egg burrito has been cooked well and the flavour is excellent today. I’m really excited to review the way this branch is cooking so well . Even one of my friend always recommends this place especially during weekends from Friday to Sunday dinner time.” Thank you, Travis
  • BV
    Bhanu kiran Veeramalli
    Jan 30, 2026
    3.0
    Huge improvement at Sonic tonight! After a few weeks of dry burgers, tonight’s meal was fresh and flavorful. Travis nailed it—thanks for the great service and the fresh food. 5 stars for the comeback!"
  • AS
    Ashok Samala
    Jan 30, 2026
    5.0
    Shout out to the kitchen staff especially I guess her name is “Sanu” when I checked with the staff at Sonic for absolutely killing it! The food was made perfectly, tasted amazing, and you could tell real care went into it. Everything was fresh and on point. Huge thanks to the team member who made it happen — keep up the awesome work!
  • KK
    Kate
    Jan 27, 2026
    5.0
    very nice people, only a few working but still got my order out fast :)

Brand Certified Facts from Sonic Drive-In

Sonic Drive-In partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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