Papa Johns Pizza

3.5
253 reviews
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Business Details

7321 W 151ST ST, Overland Park, KS
66223, United States
(913) 814-0101
https://locations.papajohns.com/united-states/ks/66223/overland-park/7321-w-151st-st?utm_source=gmb&utm_medium=organic
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About

Pizza RestaurantPapa John's
At Papa Johns Pizza in Overland Park, KS, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Overland Park pizza for any occasion. Call us for pizza delivery in Overland Park or stop by 7321 W 151ST ST for carryout to order the best pizza in Overland Park, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
7321 W 151ST ST, Overland Park, KS
66223, United States

Hours

Reviews

3.5
253 reviews
5 stars
116
4 stars
39
3 stars
17
2 stars
8
1 star
73

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, particularly managers, leading to uncomfortable experiences for customers.

Order Delays

Many customers reported significant delays in receiving their orders, often exceeding the promised time, which contributed to frustration.

Food Quality

Several customers expressed dissatisfaction with the quality of the food, mentioning issues like burnt pizzas, incorrect orders, and lack of toppings.

Staffing Issues

Reviews indicated that the location is often understaffed, leading to chaotic conditions and poor service during busy times.

Mixed Experiences

While many reviews were negative, some customers praised specific staff members and had positive experiences, indicating inconsistency in service.
  • SV
    Sunil kumar Vuta
    Dec 7, 2025
    1.0
    I was extremely disappointed with my experience. The staff came across as arrogant and unnecessarily rude throughout my visit, which made the whole interaction uncomfortable. The lady manager, in particular, spoke in a dismissive and unprofessional tone that felt completely uncalled for. I expect basic courtesy when I’m a customer, and this place failed to deliver it.
  • ZD
    Zachary Dixon
    Nov 20, 2025
    1.0
    order was on the shelf ready for me to pick up i asked for my order that was on the shelf and the manager told me to wait. like just hand me the order my gosh
  • GJ
    Gopi J
    Nov 20, 2025
    1.0
    I don't know why, but this particular location has always delays for my order or any kind of order for that matter.. i never faced this issue with any other locations
  • JT
    Jared Thompson
    Nov 14, 2025
    1.0
    It's my daughter's birthday party and we have no pizza. Even after ordering hours ahead of time. Cancelled the order and will never order Papa John's ever again. Which imo is sad because my whole family loves papa johns.
  • SH
    Saif Habib
    Nov 9, 2025
    1.0
    pick up my pizza, but it was burnt and not made correctly. When I asked the cashier to check my order, she refused to admit the mistake, blamed me, and yelled that I placed it wrong. She then threw the pizza in the trash and said they wouldn’t refund or remake it unless I admitted fault. When I asked for a manager, I was told “we’re all managers” and was threatened with police if I didn’t leave. This was unprofessional and unacceptable. This location should be closed
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Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Overland Park?

Delivery is available from 10:00 AM to 12:00 AM Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.

Can I pick up my order from Papa Johns Pizza, and what are the takeout hours?

Yes, takeout orders are available from 10:00 AM to 11:40 PM Monday through Thursday and Sunday, and until 12:40 AM on Friday and Saturday.