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Toasted Italiano & Balsamic Chicken Greens with Grains
Brand Certified

Panera Bread

4.0
(856 reviews)

Business Details

11401 College Blvd, Overland Park, KS
66210, United States
(913) 327-5418

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Overland Park is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Panera Bread
11401 College Blvd, Overland Park, KS
66210, United States

Hours

Reviews

4.0
856 reviews
5 stars
443
4 stars
196
3 stars
77
2 stars
52
1 star
88

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and missing items, particularly in the drive-thru.

Customer Service

Service quality varied significantly, with some staff being praised for their friendliness while others were described as rude and unhelpful.

Food Quality

Food quality was inconsistent, with complaints about cold or improperly prepared items, though some customers enjoyed specific menu items.

Cleanliness

Several reviews highlighted cleanliness issues, particularly with tables and food preparation areas.

Atmosphere

Customers noted uncomfortable dining conditions, including cold temperatures and a noisy environment.
  • CH
    Corrina Hauer
    6 days ago
    5.0
    The food is soooo good here!!
  • HS
    Harper Segura
    Feb 20, 2026
    1.0
    I watched the worker drop my bagel on the floor and then she preceded to pick it up and put it in a bag and give it to me. Also took probably 10 minutes for one bagel and it was not busy at all.
  • AO
    ANA O
    Feb 9, 2026
    1.0
    This review goes straight to the Manager of this place. - this is a common food-safety issue when gloves are handled incorrectly. I noticed front cashier this morning put on gloves without washing their hands first and touched multiple surfaces while handling the gloves then proceeded to serve the bakery item which defeats the purpose of wearing them. It would be much more sanitary to use tongs when serving bakery items. It's cleaner, and prevent direct contact with food.
  • LT
    LaShanna Taylor
    Feb 3, 2026
    4.0
    Always great, but check your food before leaving..they can mess up from time to time.
  • KW
    Krissie Weaver
    Jan 15, 2026
    1.0
    This is literally the WORST Panera. The women in the morning are too busy worrying about their stories to each other to focus on customers. They were making their own drinks and all while waiting on my food, however when I asked for my drink they told me they had to hand it to me WITH my food. What?! As opposed to if I came in they would have handed me my cup to get my drink. Make it make sense. They are always extremely rude and condescending. I stopped coming here for awhile and tried again and same results. It costs too much to be treated like crap to continue to come back when there are so many other places that would welcome my $.

Brand Certified Facts from Panera Bread

Panera Bread partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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