Outback Steakhouse

Reviews

• MP

  Melissa Page

  5 days ago
  4.0
  The service and drinks were great! I would have given a 5 star on the food but it was my first time and the mushroom and onions for my steak were cold. Otherwise, it was a great experience and I would recommend it!
• SA

  Sean Alexander

  Nov 11, 2025
  4.0
  We visited Outback Steakhouse in Overland Park, KS for the Veterans Day complimentary 3-course meal, and the experience was excellent from start to finish. Madison, the hostess, was on 1000%! Her customer service was beyond outstanding — she stayed engaged, was genuinely interested, and most importantly, friendly the entire time. Even after a quoted 90-minute wait (which ended up being only about an hour), she greeted us with the same positive energy and kindness when we returned. Our server, David, also did a great job making sure everything went smoothly. The food was delicious — perfectly cooked steaks and great portions all around. As a small suggestion to the Outback brand, I’d love to see the décor get a little refresh — maybe add more plants or foliage, some signature accents, and upgraded tables to really elevate the atmosphere. Overall, we’re all very thankful and grateful for the experience. Three veterans left happy, full, and appreciated. Thank you, Outback Overland Park, for making us feel valued! 🥩🇺🇸
• FF

  FattLee

  Nov 11, 2025
  1.0
  They said it's their busiest day of the year being veterans day and that there is a two hour wait. Here's my problem, and why this is so very upsetting....... no joke when I say this and being as honest as I can be there was at least eight tables (probably more) completely open.
• DN

  Debbie Name

  Nov 10, 2025
  2.0
  The reason I actually gave 1 star for service, instead of 0, was because the manager was very nice and took care of us. I hate writing a review like this. I haven’t eaten Outback in years and my husband and I are both Vets so we decided to celebrate here with the special meal. It wasn’t just 2 free meals, we have 4 kids who also had a $9+ meal and there was a drink ordered. I don’t even know the name of the server, as I wasn’t interested in complaining about anyone. I can’t think of a time where I’ve had such a rude server. I don’t even know why. She was so snippy responses to everything we asked. She asked if we wanted bread. We have a big family. Funds are always tight. So I asked if it was extra charge. She was clearly put off by that. Maybe because we also had a table full of kids. My husband ordered kids meals before our drink orders were in. She got upset about that. It was multiple responses before I had had enough. I just wanted to enjoy a nice meal. She stole that. I calmly stated she was being rude. She got loud and defensive and argued. I asked calmly if we could just have a different server. That was my way of just trying to de-escalate it. She said she was the only server. My husband asked if we could switch tables (plenty open), and she told us we had to get back in line and wait 2 hours. I was in shock and disbelief. She got really loud and saying she’s not being rude. I just stepped away and found a manager just to ask if we could swap servers. They were very nice and took care of us. Food was good. I really appreciate the manager. But I highly doubt I’ll be back. It’s hard to afford a nice meal out. Incredibly rude and unprovoked rude service is unacceptable and ruins the whole experience. I’m still in disbelief…
• KK

  Karen Kenney

  Oct 27, 2025
  2.0
  Have not been to Outback in years. We went at 7:45 pm on a Sunday night. They wanted to seat us in the bar area...no thanks. Our bread was barely warm, the mushroom app was on the burnt side. The pork chop sauce was to salty (boyfriend said) and my chicken/shrimp pasta...the chicken was cooked to leather. McDonald's serves a larger portion of meat. Stouffer's could have done better. Our server was a super sweet heart. The manager stopped by...we did not ask for...told him the truth, but 0.00 was adjusted to the bill. He volunteered extra sauce for my pasta, which I did not request. Bill was 70.00 for 2 with soda's, before tip. Overpriced. We have had better meals at the Cheesecake Factory and at Cheddar's. We had to step over all the sweeping trash on the floor and noticed all of the tables of dirty dishes, that hadn't been cleaned off...no one had been sat at them our entire visit. We WON'T be going back.

Frequently Asked Questions About Outback Steakhouse