McDonald's

3.4
996 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
7124 W 119th St, Overland Park, KS
66213, United States

Hours

Reviews

3.4
996 reviews
5 stars
324
4 stars
225
3 stars
179
2 stars
81
1 star
187

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unprofessional behavior from staff, particularly at the drive-thru, leading to a negative experience.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and wrong food being given, causing frustration among customers.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty bathrooms and a messy drink station.

Food Quality

Feedback on food quality was mixed, with some customers enjoying their meals while others reported cold or poorly prepared food.

Customer Experience

A few customers had positive experiences with friendly staff and good service, but these were overshadowed by the overall negative feedback.
  • SH
    Snyiir Haney-williams
    Jan 1, 2026
    5.0
    Very lovely environment amazing staff
  • CO
    Christopher Oxentine
    Dec 28, 2025
    5.0
    I always get great service and food from this location.
  • NC
    NaKeia Conner
    Dec 8, 2025
    1.0
    I placed a mobile order and they fixed it incorrectly and the lady at the window had a nasty attitude. When I went back around to let them know the food was incorrect and their is a food allergy I ask for her name she said no closed the window and walked away. I also was not given a receipt. Another woman came to the window and I asked for the previous lady's name she said she can't give it to me and asked why do I need it. I said to report her for being rude she said I can take care of it. I will NOT be back this is the second time they have been rude and messed up on my order. I do not recommend this location
  • MC
    Marcy Coons
    Dec 4, 2025
    1.0
    This store needs to update the lobby hours from 11p to 945p because the sign said it was open and when questioned about it so I could use the restroom they blew me off and sent me to QT.. then they didn't have the holiday pies we ordered and offered fresh cookies instead ,but gave us apple pies... Had to throw away the apple pies because I'm allergic to cinnamon!... This store is just as bad as most others in the area... Probably had the doors locked because there were kids running around inside guess it's a daycare instead of a restaurant. Thanks for the crappy service
  • VL
    Veronica Lee
    Nov 25, 2025
    2.0
    Well, I don’t know what happened, but I clearly said twice that I wanted NO ketchup on my cheeseburger, extra pickles and some mustard. I got a cheeseburger with NO cheese basically, NO mustard, NO pickles ,and loaded down with ketchup. Is this a sick joke or something? Not happy I’m at work and I can’t go back to get it fixed. I called and of course there’s no answer. You have to leave a message. Hopefully they will fix this because everybody just wants what they ordered..

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 7124 W 119th St, Overland Park?

McDonald's is open every day from 5:00 AM to 11:00 PM, except on Fridays and Saturdays when it stays open until midnight.

What are the drive-thru hours for McDonald's at this location?

Drive-thru service is available from 5:00 AM to 11:00 PM daily, with extended hours on Friday and Saturday until midnight.