Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,083 reviews
5 stars
363
4 stars
247
3 stars
191
2 stars
98
1 star
184
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor service, including rude staff and incorrect orders, leading to customer dissatisfaction.
Food Quality
Many customers reported issues with food quality, including cold, stale, or improperly prepared items.
Cleanliness
Some customers praised the cleanliness of the location, while others reported unsanitary conditions.
Speed of Service
While some customers experienced fast service, others noted long wait times, especially during busy hours.
Customer Experience
Several reviews mentioned a lack of empathy and poor communication from staff, impacting overall customer experience.
- JAJosh AshleyDec 26, 20255.0this store is usually fast. the food is what you expect from McDonald's
- AGArthur GonzalesDec 25, 20251.0Bad service
- IAivarelis flores antunezDec 22, 20251.0El manager de esta tienda es lo más grosero que existe en el mundo. Me gritó horrible. Por no hablar inglés
- KRKevin RileyDec 17, 20251.0Would give less than 1 star if I could. Got a spicy crispy sandwich. Took one bite, disgusting. No meat whatsoever. Grissle and tendons. Just absolutely disgusting. Tried to break it in half hoping some part of it was meat. Just more grissle and tendon and was a very weird color inside. Just absolutely disgusting. Threw it away. Ended up eating nothing. Completely ruined my appetite.
- KYK YDec 13, 20254.0Good service picked up a to go order and it was ready and waiting when I walked in.
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 9717 W 87th Street, Overland Park?
McDonald's is open daily from 4:00 AM to 1:00 AM, except on Fridays and Saturdays when it is open 24 hours.
When is the drive-thru at McDonald's available?
The drive-thru is open Monday to Thursday and Sunday from 4:00 AM to 1:00 AM, and operates 24 hours on Friday and Saturday.
Can I order McDonald's for delivery and what are the delivery hours?
Yes, McDonald's offers delivery service daily from 5:00 AM to 1:00 AM.
What delivery and pickup options does McDonald's provide?
McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery options.
Is there a mobile app available for ordering at McDonald's?
Yes, you can order via the McDonald's app available on the Apple App Store and Google Play Store.
What payment methods are accepted at this McDonald's location?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's have a drive-thru?
Yes, this McDonald's location has a drive-thru service available.
What nearby places can I visit before or after dining at McDonald's?
Nearby points of interest include Mac's Sports Pub, Bear Necessities Coffee Bar, and Jason's Deli where you can enjoy drinks, coffee, or a deli-style meal.
Are there entertainment or leisure options close to McDonald's?
Yes, you can visit Redbox for movie rentals, or visit sports bars like Arizona's Sports Bar and Grill and Stagecoach Tavern located nearby.
What local services are available near McDonald’s for convenience?
Nearby services include Valvoline Instant Oil Change, Fantastic Sams hair salon, and Johnson County Key Service locksmiths for automotive and personal needs.