McDonald's

3.4
1345 reviews
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Business Details

9401 Foster St, Overland Park, KS
66212, United States
(913) 649-8690
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
9401 Foster St, Overland Park, KS
66212, United States

Hours

Reviews

3.4
1,345 reviews
5 stars
435
4 stars
272
3 stars
263
2 stars
127
1 star
248

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and incorrect orders.

Food Quality

Many customers reported issues with food quality, including cold fries, stale buns, and incorrect orders.

Cleanliness

Several reviews mentioned cleanliness issues, such as dirty tables and overflowing trash cans.

Order Accuracy

A significant number of customers experienced problems with order accuracy, receiving incorrect items or incomplete orders.

Inconsistent Experience

Customers noted a lack of consistency in service and food quality, with some visits being satisfactory while others were disappointing.
  • DS
    David Smith
    1 day ago
    2.0
    The food is...well mcdonald's not very interesting boring quick food. Nothing really worth noting. The service was fast, but nobody truly spoke English So it was hard to navigate
  • JA
    Joseph Armendariz
    Dec 26, 2025
    1.0
    Inability to assist customers , pretend not to speak English and point to a different employee saying I don’t do that . Just asked for a large cup I paid for already , walked away fast to pretend to clean lobby which does need it but she was not doing much leaving trash in lobby . Pitiful how bad service has gotten to a once great location . Good luck keeping customers
  • KK
    Kenneth
    Dec 14, 2025
    1.0
    I ordered a spicy deluxe chicken sandwich and when I got it, I flipped it over and the patty was on the bottom with 2 pieces of bread on top of it, the bottom bun being upside down. Employees speaking with heavy accents to customers, and clear as day to other employees. Girl at the window almost spilled soda inside my vehicle when handed it over, I pointed out the lid wasn’t all the way on there, she gave a rude look and slammed the window before fixing it. Terrible service, employees need retrained.
  • FF
    Falon Freed
    Dec 8, 2025
    1.0
    I ordered on the app for delivery and it was over an hour before they closed their store, they never even reviewed my order.. Mcdonald’s hold up to ur rep just because you wanna go home early doesn’t mean you can close down a franchise early.
  • VS
    Vegas stoker
    Dec 7, 2025
    1.0
    Everytime I give them a code for my free food the points disappear and I get nothing. They're system is always messed up. So tired of McDonalds app and their customer service because they don't know how to correct it.
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Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's in Overland Park?

McDonald's in Overland Park is open daily from 5:00 AM to 1:00 AM, with extended hours until 2:00 AM on Fridays and Saturdays, and opens at 6:00 AM on Sundays.

Does this McDonald's location offer delivery services?

Yes, McDonald's offers delivery from 5:00 AM to after midnight most days, with ordering available through their delivery website and app.