Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
1,335 reviews
5 stars
434
4 stars
271
3 stars
260
2 stars
126
1 star
244
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported inconsistent food quality, with some receiving cold or improperly prepared items, while others praised the freshness and taste.
Customer Service
Mixed reviews on customer service; some praised friendly and efficient staff, while others reported rudeness and incorrect orders.
Cleanliness
The cleanliness of the restaurant varied, with some customers noting clean facilities, while others reported dirty tables and overflowing trash.
Order Accuracy
Frequent complaints about incorrect orders and issues with app orders, leading to frustration among customers.
Service Speed
Service speed was inconsistent, with some customers experiencing quick service while others faced long wait times.
- SGSteve GrafNov 17, 20252.0Wow that was a disappointment.
- JHJohn Van HengelNov 11, 20251.0Stopped in to grab a bite. Only 1 of the 4 self order stations had any table markers that it requires if you are going to eat in. When ordering it spat out a 2 foot long receipt strip with no printing on it. I thought I will show the staff when they bring my order and I went to a table and displayed my order marker. After a while someone yelled my number out. Why to I have to take and enter a table marker number if it is not being brought to my table like in the past? I went to the counter and showed the lady my blank receipt. She stared at it with an expression like "So". I said it's blank. She said "so you need me to print you a receipt?" I said no, I just wanted to let you know the printer is broken. Since there were no napkins with my order I went to the dispenser, but it was packed so tightly that all I could get out of the bottom was torn shreds. Now I see why McDonalds is going automated. The staff there is not worth minimum wage.
- SDSnowball DragonNov 10, 20251.0Ordered a cheeseburger with only pickles, diced onions, and Big Mac sauce. And I also ordered a coffee with 4 creamer. I got a watered down coffee with MAYBE 2 creamer. And as for the cheeseburger? The photo shows the half I didn’t eat because the bun was VERY stale one corner I was able to audibly hit against something, one pickle out of 2 they put on the burger and a portion of the very stingy amount of onions. They charge 10 cents more than both of the McDonald’s in this area for Big Mac sauce, and on addition tried sneaking in a charge for slivered onions. The people were rude, I got weird looks for asking for more pickles which they did not give me, and attitude when asking for an additional 2 creamer on the side. The food was crap, the service was crap and the atmosphere from the people in there was also crap. There are 2 McDonald’s within a 2 mile radius of this one PLEASE do yourself a favor and go to one of those.
- AAAndrewOct 27, 20255.0So I go to this McDonald's across from the gas station, I hate to tell you, the food's an abomination. The Big Mac too small and the fries too hot, this is a meal I wish I hadn't bought. The Pepsi tasted like watered down Coke, it's all overpriced, I'm practically broke. If I could turn back the hands of time, I wouldn't have spent a single dime.
- KRKayla RuthOct 23, 20255.0I live by this McDonald's and frequent it quite a bit. Food is always hot and fresh. They always get my order right. Customer service is outstanding, quick, and efficient.
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's in Overland Park?
McDonald's in Overland Park is open daily from 5:00 AM to 1:00 AM, with extended hours until 2:00 AM on Fridays and Saturdays, and opens at 6:00 AM on Sundays.
Does this McDonald's location offer delivery services?
Yes, McDonald's offers delivery from 5:00 AM to after midnight most days, with ordering available through their delivery website and app.
Can I use the drive-through service at this McDonald's?
Yes, the drive-through is open daily starting at 5:00 AM and closes at 1:00 AM on most days, extending to 2:00 AM on Fridays and Saturdays.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa for payment.
Is McDonald's mobile ordering available for this location?
Yes, mobile ordering is available through the McDonald's App on both iOS and Android, allowing you to order ahead and enjoy curbside pickup or delivery.
What services does this McDonald's offer?
This McDonald's offers drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and free WiFi to customers.
What nearby places can I visit before or after dining at McDonald's?
Nearby you can visit Pebblebrook Park and Swimming Pool for outdoor activities, Escape KC amusement park for some fun, or Mud Pie Vegan Bakery and Coffee for a sweet treat or coffee.
Is there a bank near McDonald's for convenient access to financial services?
Yes, Security Bank of Kansas City and Valley View Bank are located nearby, so you can easily visit before or after your meal.
Where can I rent videos or games near McDonald's?
Redbox kiosks are near McDonald's, providing easy access to video and video game rentals if you want to pick something up while grabbing food.
Are there gas stations close to this McDonald's?
Yes, there is a Casey's gas station and a Phillips 66 nearby, making it convenient to fuel up and grab a meal in one stop.