Brand Certified
McDonald's
3.5(1811 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
9405 W 75th St, Overland Park, KS
66204, United States
Certified by McDonald's • Mar 01, 2026
(913) 381-1101
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.5
1,811 reviews
5 stars
622
4 stars
418
3 stars
363
2 stars
145
1 star
263
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times in both drive-thru and in-store, with some experiencing waits of over 20 minutes.
Food Quality
Many reviews indicated issues with food quality, including cold or stale items, incorrect orders, and poorly prepared food.
Customer Service
Customer service was often described as lacking, with reports of rude staff and inadequate responses to complaints.
Cleanliness
The cleanliness of the dining area and restrooms was criticized, with several customers noting dirty tables and unsanitary conditions.
Technology Issues
Problems with ordering kiosks and mobile orders were mentioned, including malfunctioning machines and incorrect order fulfillment.
- SJSusan Johnson5 days ago4.0Shamrock shakes are back!!! Fries not so good.
- ATAlbert ToluonoFeb 21, 20262.0My fries was not fresh. It tasted like it was for another order and it was left out then used it to fill my order. And the hot honey chicken burger was not made properly. The bacon was too hard and there was no lettuce and the hot honey sauce well there was not to much of it.
- ACAndrea CrawfordJan 31, 20262.0We were there around 4pm and while it looked nice on the outside the inside was another story. There was no one behind the counter to greet us, but that just might be the new norm now. I hate using that huge screen to figure out my order..... it would have been faster if I could just tell someone what I would like to have. In the dining area were several men that looked like homeless people. One gentlemen was laying on the bench sleeping. Others were just sitting around and glad to be somewhere warm. When our food came it was luke warm at best and tasted old. No we didn't complain to the staff, because we just wanted to hurry up and get out of there. We will definitely not go to this location ever again.
- GLgerald lusterJan 27, 20265.0They rarely get my order wrong
- JNJanine NelsonJan 3, 20264.0Consistent quality and service. I like the app that saves me a few bucks occasionally.
Frequently Asked Questions About McDonald's
What are the regular opening hours for McDonald's at 9405 W 75th St, Overland Park?
McDonald's is open every day from 5:00 AM to midnight.
What time does the McDonald's drive-thru open and close?
The drive-thru operates daily from 5:00 AM to midnight.
During which hours is delivery service available at this McDonald's location?
Delivery is available Monday through Thursday and Sunday from 5:30 AM to 10:30 PM, and on Friday and Saturday until 11:30 PM.
What types of pickup and delivery options does McDonald's at this location offer?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Which payment methods are accepted at this McDonald's?
McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Is there a drive-thru available at McDonald's on W 75th St?
Yes, this McDonald's location has a drive-thru service.
Can I order McDonald's through a mobile app?
Yes, you can order using the McDonald's App available on both the Apple App Store and Google Play Store.
What nearby places can I visit before or after dining at McDonald's on W 75th St?
Nearby places include Starbucks for coffee, Johnson County Animal Clinic for pet services, and Breast Research Awareness and Support for medical services.
Is there a Starbucks near McDonald's at 9405 W 75th St that I could visit for coffee?
Yes, there is a Starbucks nearby, perfect if you're looking for coffee or smoothies before or after your McDonald's visit.
What healthcare facilities are close to McDonald's at 9405 W 75th St?
Nearby healthcare facilities include Johnson County Animal Clinic, Breast Research Awareness and Support, Quest Diagnostics, and multiple doctors and specialist clinics.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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