McDonald's

3.5
1792 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
9405 W 75th St, Overland Park, KS
66204, United States

Hours

Reviews

3.5
1,792 reviews
5 stars
614
4 stars
413
3 stars
362
2 stars
142
1 star
261

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times in the drive-thru and for food orders, with some experiencing delays of over 30 minutes.

Food Quality

Mixed reviews on food quality; while some enjoyed fresh and hot items, others received cold or improperly prepared food.

Customer Service

Customer service was often criticized for being rude or inattentive, with several reports of staff lacking proper training and communication skills.

Cleanliness

The cleanliness of the location was a common concern, with reports of dirty tables, floors, and restrooms.

Order Accuracy

There were numerous complaints about incorrect orders and missing items, leading to frustration among customers.
  • RG
    raphael gravino
    2 days ago
    1.0
    Just ordered an Oreo McFlurry, wasn't blended.
  • LV
    Lance Vaillancourt
    Oct 25, 2025
    2.0
    They'll give you the sauce for your nuggies but not the actual nuggies
  • ER
    Elizabeth Ramos
    Oct 23, 2025
    2.0
    I came here on 10/23 around 7:30 pm and I preordered my meal on the app. I had 2 frozen blue raspberry drinks and when the employee handed me my drinks, the lid was not on correctly and one spilled in my lap. She saw it happen and kept trying to give me my third drink. I mentioned that the lid was not on correctly and she didn’t say anything. I asked for napkins and a bag so I can clean myself up. I guess what bothered me was not the spilled drink because I understand things happen but didn’t get an apology about it. She just pretend it didn’t happen or didn’t care… she handed me my food and I left.
  • VT
    Victor Tran
    Oct 19, 2025
    1.0
    Worst McDonald’s in mission
  • BK
    Brianne Kurfman
    Oct 17, 2025
    5.0
    This is my fav McDonald's out of all the locations in my area.

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's at 9405 W 75th St, Overland Park?

McDonald's is open every day from 5:00 AM to midnight.

What time does the McDonald's drive-thru open and close?

The drive-thru operates daily from 5:00 AM to midnight.