Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
954 reviews
5 stars
400
4 stars
212
3 stars
144
2 stars
53
1 star
145
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unhelpful staff, particularly at the drive-thru, leading to a negative customer experience.
Order Accuracy
Many customers reported frequent mistakes with their orders, including missing items and incorrect food.
Food Quality
Several reviews mentioned issues with food quality, such as cold or burnt items, and overall dissatisfaction with the freshness of the food.
Cleanliness
While some customers noted cleanliness, others reported dirty tables and unsanitary conditions, indicating inconsistency in maintenance.
Service Speed
Customers experienced long wait times, especially during busy hours, contributing to frustration with the overall service.
- MKmary kearneyDec 17, 20251.0This is the closest to my house so I stopped there, woman the 2nd window was rude, when I got to the window no hello just started handing me drinks, mine you I only ordered one. Then here comes the ice-cream… didn’t order. When I say I didn’t order this, she start talking really fast I asked her to repeat and she was like I asked you if you order apple pies and you said no. I replied with you never said anything to me. She then processes to argue with me. I tell her please don’t argue with me and just get the items I ordered. She then tired to stare me down, I stared back. Like what?! Get my food finally after the 3 min stare off, open my food and guess what it’s burnt! I will now drive out of my way to another McDonalds. I worked in the fast food world and never would I be okay with my employees treating my customers like that. Nor would I allow food that was burnt sent out to my customers. Get it together guys. Disappointing.
- CCCody Lycan (Codylycan)Dec 12, 20251.0Tried to go inside to get a refund. To preface I went through the drive thru, sat at the intercom for 5 min, no answer. Tried to call for attention. Nothing. I had a mobile order and after 20 min of waiting in the drive thru line it was too late to cancel. So I tried going inside to get a refund. Not one employee spoke to me, completely ignored me. I’ll be filing for a dispute on the charge at my bank instead. Horrible.
- JPJacob PorterDec 9, 20251.0Food was fine. The lady at the second window should probably have a different job. She rushes which i understand window time, but to act rude is uncalled for. To the point she talks so fast i didnt understand what she said and i asked her and she just starts yelling. Pretty sure she also took my order, mind you its a mobile order, so how much faster can the interaction be? I litterally just give a code....Ive never left a review anywhere but this lady that was on second window should stop spreading her misery. Why managers would routinuely let someone like that work there is beyond me.
- DFDante FoxNov 30, 20251.0Consistently messes up my order. It’s clear they have no quality control. Even when I order through the mobile app, they still get it wrong.
- BABilly AlexanderNov 27, 20251.0just ordered a double cheese burger with Ketchup only and got a spicy chicken sandwich... what? didn't even get a receipt
Frequently Asked Questions About McDonald's
What are the regular dining hours at McDonald's in Overland Park, KS?
McDonald's is open for regular dining from 5:00 AM to 1:00 AM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.
When is the McDonald's drive-thru open?
The drive-thru is open daily from 5:00 AM to 1:00 AM.
What are the delivery hours for McDonald's?
Delivery is available from 5:00 AM to 11:30 PM on most days, and until 12:30 AM on Friday and Saturday.
What delivery and pickup services does McDonald's offer?
McDonald's offers curbside pickup, delivery, same day delivery, and no-contact delivery services.
Can I order McDonald's food through a mobile app?
Yes, you can order using the McDonald's app available on the Apple App Store and Google Play Store.
What payment options are accepted at McDonald's Overland Park?
Accepted payment methods include American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's location have a drive-thru service?
Yes, this McDonald's location offers drive-thru service for convenient ordering.
What are some nearby dining options around McDonald's at 8750 W 135th St?
Nearby dining options include China Garden (Chinese restaurant), Wahlburgers @ Hy-Vee (burger restaurant), Einstein Bros. Bagels (bagel shop and coffee), The Big Biscuit (breakfast and brunch), and Starbucks (coffee shop).
Are there any nearby grocery stores or banks around McDonald's?
Yes, nearby grocery stores include Hy-Vee and ALDI USA. Banks in the area are First National Bank, FNBO, and First National Bank of Omaha.
What nearby amenities can customers visit before or after their meal at McDonald's?
Customers can visit nearby places such as Stellar Nails (nail salon), Healthy Life of Kansas City (gym), Pride Cleaners (dry cleaning), and U.S. Toy Gift Shop for flowers and souvenirs.