Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers reported inconsistent service, with some praising friendly staff while others experienced rudeness and poor order handling.
Food Freshness
Feedback on food quality varied, with some customers enjoying fresh and hot meals, while others received cold or improperly prepared items.
Order Accuracy
Many reviews highlighted issues with order accuracy, including missing items and incorrect drinks, particularly with mobile app orders.
Cleanliness
The cleanliness of the restaurant was noted positively by some, but others reported messy conditions and unsanitary bathrooms.
Technology Issues
Customers expressed frustration with the automated ordering system, citing difficulties with kiosks and order errors.
KF
Kim Florea
Oct 27, 2025
1.0
Food was cold. Fries were thrown in bag upside down. Chicken nuggets were also thrown in and not in box. Drinks were incorrect. Staff were yelling. Not very clean. Employees aren't nice.
MG
Mike Gunning
Oct 26, 2025
5.0
Food was very good, service was fast.
BP
Bailey Piper
Oct 26, 2025
5.0
I visited today, 10/26 at 1:35 pm.
There is a very sweet woman that was at the first window who I paid with. She is there a lot, as we are frequent to this location, and she is so kind and great at her job. She always smiles and even made me laugh today. I really appreciate this kind of attitude working in the fast food industry because I know it can be hard and it’s rare to come across good attitudes like hers.
I hope management lets her know about this review and gives her the recognition and appreciation that she deserves. She’s like this EVERY time we see her. <3
JO
Jess Osborne
Oct 19, 2025
1.0
Everytime I have gone to this McDonald’s they always give me a regular sugary coke when I always ask for a Diet Coke cause I have type one diabetes. Just today I had my last straw trying to give them a chance to get my order right. I asked for a Diet Coke, got to the window and they told me it was a Diet Coke and even punched the diet tab on the top and then when I put my device that checks if my sodas have sugar in it or not it said it was a a regular sugary coke. Im officially pissed off. Don’t come here.
IJ
Isabel Javier
Oct 13, 2025
5.0
The food tasted fresh and delicious, and also one of the workers there recommended us to get a deal that would make things cheaper which was so nice of him.
What are the general operating hours for McDonald's at 7700 Metcalf Ave, Overland Park?
McDonald's is open daily from 5:00 AM to 1:00 AM on weekdays and Sundays, with extended hours until 2:00 AM on Fridays and Saturdays.
What are the drive-through hours at this McDonald's location?
The drive-through is open from 5:00 AM to 1:00 AM Sunday through Thursday, and until 2:00 AM on Fridays and Saturdays.
During what hours is delivery available from this McDonald's?
Delivery is available daily from 5:00 AM to 12:30 AM, with extended delivery hours until 1:30 AM on Fridays and Saturdays.
What delivery and pickup services does McDonald's offer?
McDonald's offers curbside pickup, delivery, same day delivery, and no-contact delivery services.
Where can I order McDonald's online for delivery?
You can order delivery online at https://mcdonalds.order.online/business/-5579 or use the McDonald's App available on Apple and Android.
What are the accepted payment options at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's location have a drive-through service?
Yes, this McDonald's has a drive-through available for customer convenience.
What nearby places can I visit along with McDonald's at 7700 Metcalf Ave?
Nearby places include Redbox for rental services, Western Union for money transfers, and Kansas City Vapes for e-cigarettes.
Are there automotive services near McDonald's at 7700 Metcalf Ave?
Yes, automotive services nearby include J.D. Byrider used car dealer, Premier Mazda of Overland Park, AutoZone for parts, and U-Haul Trailer Hitch Super Center.
What entertainment options are close to McDonald's that I might visit before or after dining?
Nearby entertainment options include Redbox kiosks for movie rentals and Pizza Hut for additional dining variety.