McDonald's

3.5
878 reviews
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Business Details

7700 Metcalf Ave, Overland Park, KS
66204, United States
(913) 381-3133
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
7700 Metcalf Ave, Overland Park, KS
66204, United States

Hours

Reviews

3.5
878 reviews
5 stars
306
4 stars
177
3 stars
175
2 stars
75
1 star
145

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some praising friendly staff while others experienced rudeness and poor order handling.

Food Freshness

Feedback on food quality varied, with some customers enjoying fresh and hot meals, while others received cold or improperly prepared items.

Order Accuracy

Many reviews highlighted issues with order accuracy, including missing items and incorrect drinks, particularly with mobile app orders.

Cleanliness

The cleanliness of the restaurant was noted positively by some, but others reported messy conditions and unsanitary bathrooms.

Technology Issues

Customers expressed frustration with the automated ordering system, citing difficulties with kiosks and order errors.
  • KF
    Kim Florea
    Oct 27, 2025
    1.0
    Food was cold. Fries were thrown in bag upside down. Chicken nuggets were also thrown in and not in box. Drinks were incorrect. Staff were yelling. Not very clean. Employees aren't nice.
  • MG
    Mike Gunning
    Oct 26, 2025
    5.0
    Food was very good, service was fast.
  • BP
    Bailey Piper
    Oct 26, 2025
    5.0
    I visited today, 10/26 at 1:35 pm. There is a very sweet woman that was at the first window who I paid with. She is there a lot, as we are frequent to this location, and she is so kind and great at her job. She always smiles and even made me laugh today. I really appreciate this kind of attitude working in the fast food industry because I know it can be hard and it’s rare to come across good attitudes like hers. I hope management lets her know about this review and gives her the recognition and appreciation that she deserves. She’s like this EVERY time we see her. <3
  • JO
    Jess Osborne
    Oct 19, 2025
    1.0
    Everytime I have gone to this McDonald’s they always give me a regular sugary coke when I always ask for a Diet Coke cause I have type one diabetes. Just today I had my last straw trying to give them a chance to get my order right. I asked for a Diet Coke, got to the window and they told me it was a Diet Coke and even punched the diet tab on the top and then when I put my device that checks if my sodas have sugar in it or not it said it was a a regular sugary coke. Im officially pissed off. Don’t come here.
  • IJ
    Isabel Javier
    Oct 13, 2025
    5.0
    The food tasted fresh and delicious, and also one of the workers there recommended us to get a deal that would make things cheaper which was so nice of him.
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Frequently Asked Questions About McDonald's

What are the general operating hours for McDonald's at 7700 Metcalf Ave, Overland Park?

McDonald's is open daily from 5:00 AM to 1:00 AM on weekdays and Sundays, with extended hours until 2:00 AM on Fridays and Saturdays.

What are the drive-through hours at this McDonald's location?

The drive-through is open from 5:00 AM to 1:00 AM Sunday through Thursday, and until 2:00 AM on Fridays and Saturdays.