Brand Certified
McDonald's
3.4(673 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
11850 W 135th St, Overland Park, KS
66210, United States
Certified by McDonald's • Mar 01, 2026
(913) 685-9898
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.4
673 reviews
5 stars
238
4 stars
136
3 stars
98
2 stars
48
1 star
153
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported frequent issues with incorrect orders and missing items.
Service Quality
Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and poor service.
Food Quality
Several reviews mentioned cold or stale food, particularly fries and burgers, impacting overall satisfaction.
Cleanliness
While some customers noted cleanliness in the dining area, others reported unsanitary conditions, particularly in the bathrooms.
Play Area
The play area for kids received positive feedback, with many families appreciating its cleanliness and fun atmosphere.
- DDDouglas DyerFeb 25, 20261.0I’m done with this location. The last three times I’ve been there something was screwed up. Cold fries once. Sweet tea when I ordered UNSWEETENED. Today I had to repeat my order 3 times. Twice at the intercom and once at the window. Still messed it up. Bring on AI.
- DCDwelling - A Private Chef CollectiveFeb 21, 20261.0I ordered two doubles with no cheese, the burgers came out with cheese so I decided to go back in to have them fix this (didn’t think it would be a big deal) and the customer service I received was a joke. They were incredibly rude, told me I ordered the incorrect way, and placed the blame on me somehow. I know I shouldn’t expect the best when getting McDonald’s but this was remarkably bad.
- LDLaurie DaleJan 21, 20261.0I never leave reviews. Over the years McDonald’s has been consistently ok but today I was served a completely inedible cheeseburger. It was cold and the bun was so stale and overcooked that I literally couldn’t bite into it. On top of that I had to pull to the side and wait about 7 minutes for my order to be brought out (I was in the drive through). I won’t ever be returning to this location.
- AAArick AJan 11, 20261.0They never get the order right. Overpaying for food that I’m not getting it’s a great experience but I guess nobody should expect anything more from a fast food place. Apparently reading isn’t a prerequisite for working
- SFSydni FornisJan 3, 20263.0Typically decent, but my fries are always old. Please have fresh fries for every shift. Thank you!
Frequently Asked Questions About McDonald's
What are the delivery hours for McDonald's at 11850 W 135th St, Overland Park?
Delivery is available daily from 5:00 AM to 11:30 PM.
When is the drive-thru open at this McDonald's location?
The drive-thru is open from 5:00 AM to midnight most days, with extended hours until 1:00 AM on Fridays and Saturdays.
What services does this McDonald's offer for pickup and delivery?
This McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery.
How can I order McDonald's using a mobile app?
You can order through the McDonald's App available on the Apple App Store and Google Play Store.
What payment options are accepted at this McDonald's?
Accepted payment options include American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
What are the general operating hours for in-store dining at this McDonald's?
The McDonald's is open daily from 5:00 AM to midnight, with extended hours until 1:00 AM on Fridays and Saturdays.
What nearby places can I visit alongside McDonald's for coffee options?
Nearby coffee shops include Starbucks and Revocup South, great for coffee or cafe-style beverages before or after your meal.
Are there any other fast food restaurants close to this McDonald's?
Yes, Burger King is located nearby, offering alternative fast food options in the area.
What nearby transportation or travel services can help me reach McDonald's?
Overland Park Limo Service nearby can assist with travel, making it convenient to reach McDonald's and other local destinations.
Where is McDonald's located and how can I contact them?
McDonald's is located at 11850 W 135th St, Overland Park, KS 66210, USA. You can contact them by phone at +1 913-685-9898.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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