Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,564 reviews
5 stars
570
4 stars
329
3 stars
271
2 stars
105
1 star
289
What are people saying?
AI-generated from recent customer reviews
Food Quality
Multiple customers reported receiving cold, stale, or improperly cooked food, including raw chicken and cold fries.
Customer Service
There are significant concerns regarding customer service, with reports of rude staff, long wait times, and issues with order accuracy.
Cleanliness
While some customers noted cleanliness in certain areas, others reported unsanitary conditions, including unpleasant odors and dirty dining areas.
Drive-Thru Efficiency
The drive-thru service received mixed reviews, with some praising its speed while others experienced delays and order inaccuracies.
Play Area
The play area was appreciated by families, although some noted it was not well-maintained.
- MSMackenzie Summers1 day ago1.0HORRIBLE SERVICE! Horrible rude management
- SMShaun Mastin2 days ago2.0Food was cold and playplace was filthy
- NPNancy PradoNov 16, 20251.0Terrible service. The manager Ashley was not helpful when I clearly gave the drive thru man Carsh my code for my free item in my reward app. They took my code but did not give me my item be ause it didnt appear on the receipt. And when explaning the situation her response was it not my problem and not her problem that the druve thru guy didn't do his job. Employees here should be either trained on customer their service skills or do their job correctly.
- LHLeek HshehNov 15, 20251.0Slow manger food cold and staff disrespectful
- HMHope McIntoshOct 31, 20251.0The guy who took my order charged me wrong and then told me to go to the next window to let them handle and commenced to still telling me to pay. I said "Is that how you do customer service here?" He calls for the manager who gives the correct information and the young man says "Aww, I didn't know that".... so you just get rude first though? Yeah, not going here again.
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 11600 W 95th St, Overland Park, KS?
McDonald's is open daily from 5:00 AM to 12:00 AM (midnight).
Does this McDonald's location have a drive-thru, and what are its hours?
Yes, this McDonald's offers a drive-thru service open daily from 5:00 AM until midnight.
When can I order delivery from this McDonald's restaurant?
Delivery is available every day from 6:00 AM to 10:45 PM.
What types of pickup and delivery services are available at this McDonald's?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery options.
How can I order from McDonald's using a mobile app?
You can use the McDonald’s App available on iOS and Android devices, or order online at https://mcdonalds.smart.link/mjuu1ggdi.
What payment methods are accepted at this McDonald's?
Accepted payment options include American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Are WiFi and mobile ordering services available at this McDonald's location?
Yes, this McDonald's provides WiFi, mobile ordering, McDelivery, mobile offers, and drive-thru services.
Which nearby shopping and retail stores can I visit along with McDonald's at 11600 W 95th St?
Nearby you can find Dillard's, Hobby Lobby, Finish Line, Hot Topic Oak Park, and Claire's, ideal for combining your visit with shopping trips.
What nearby restaurants and eateries are close to this McDonald's?
Nearby dining options include Baskin-Robbins for desserts, Panda Express for Pan-Asian food, Potbelly for sandwiches, and Auntie Anne's for pretzels.
Which beauty and wellness services are available near this McDonald's location?
Nearby beauty and wellness include Habit Spa, Creative Nails, Deidre’s Hair Studio, Studio MC, and Michelle Littlefield at Sola Salon for massages, nail salons, and hair care.