Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, including rude staff interactions and long wait times for orders.
Food Freshness
Many customers reported receiving cold, stale, or improperly prepared food, leading to dissatisfaction with the overall quality.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and unpleasant odors.
Order Accuracy
Multiple customers experienced issues with incorrect orders, missing items, and problems with the app, leading to frustration.
Drive-Thru Efficiency
Some customers noted that the drive-thru service was fast and efficient, contrasting with the in-store experience.
CK
Celeste Kirmer
Feb 24, 2026
5.0
Drive through is always fast
CS
C Stu
Feb 20, 2026
1.0
Food is always horrible at night order a cheesburger and it was old and stale and the apple pie was cold but the box stated caution hot smh
BP
Bryan Price
Feb 3, 2026
1.0
On my way to work, stop it's about ( 10:30 pm) McDonald's to get something to eat. Got the cheeseburger meal. Cheeseburgers was dry and hard the fries was cold and old . Each time I stop there around this time the food is horrible. I know why stop well nothing else is open that close to my job. I would rate everything at a -1 that how bad it is!!
HR
Hannelore Rice
Jan 11, 2026
1.0
I went through the drive-thru at the store this morning and somehow a bottle of water ended up on my tab and I didn't realize it until I got to the order and realized that they charged me for it to. when I told them that I had not ordered this water the man at the window asked for assistance. Looks like probably a manager that came over and he proceeded to basically yell at me and said if it's on your tab you're responsible for it. Very rude. I will not use this location again
ER
ELIOTT ROSS
Jan 9, 2026
5.0
This Micky Dee got it right! I don't eat McDonald's all the time... I even avoid it 😂 but when I get that craving for fast food burgers I like to get what I ordered.... This place go it on point 👉 they are the reason why I find myself going to McDonald's once in a red moon 🌙 😆 Hot & delicious! Everything was customized and they didn't miss one thing and it was quick and fresh, I love the fact that they cooked the fries the proper way and did not pull them out of the fryer soggy like some McDonald's do.... Enjoy this place while it lasts, relive your childhood memories ❤️ at McDonald's with your parents 🥰
What are the delivery hours at McDonald's located at 10999 Metcalf Avenue, Overland Park?
Delivery is available Monday through Thursday and Sunday from 5:00 AM to 11:30 PM, and Friday and Saturday from 5:00 AM to 12:30 AM.
When is the drive-through open at this McDonald's?
The drive-through is open Monday through Thursday and Sunday from 5:00 AM to 1:00 AM, and Friday and Saturday from 5:00 AM to 2:00 AM.
What types of payment methods does McDonald's accept?
McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
What services does this McDonald's offer for ordering and pickup?
This McDonald's supports curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Can I order McDonald's food via an app?
Yes, you can order through the McDonald's app available on both the Apple App Store and Google Play Store.
What are the general operating hours of this McDonald's restaurant?
The restaurant is open Monday through Thursday and Sunday from 5:00 AM to 1:00 AM, and Friday and Saturday from 5:00 AM to 2:00 AM.
Where is this McDonald's located?
It is located at 10999 Metcalf Avenue, Overland Park, KS, 66211, USA.
What nearby attractions can I visit before or after dining at McDonald's?
You can visit nearby attractions such as iFLY Indoor Skydiving - Kansas City and Top Flight Amusement Park for entertainment and active fun.
Are there other dining options near McDonald's at Metcalf Avenue?
Yes, nearby dining options include Kc Masterpiece (barbecue restaurant), 7 Brew Coffee (coffee shop), and American Bandstand (American restaurant and dance club).
How can nearby business services support my visit to McDonald's?
Nearby services such as Hair Guy with a Bow Tie (beauty salon) and Jim Gilmore Insurance Agency can provide additional conveniences during your visit area.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: