Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
2,227 reviews
5 stars
741
4 stars
479
3 stars
421
2 stars
185
1 star
401
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported issues with food freshness, including cold and stale items, and poor preparation.
Service Issues
Numerous reviews highlighted slow service, rude staff, and problems with order accuracy.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty tables and unpleasant odors.
Operational Hours
Customers expressed frustration with inconsistent opening hours and unavailability of service during posted times.
Positive Experiences
Despite the negative feedback, some customers praised the friendly staff and occasional good service.
- WWWeston2 days ago1.0These employees messed up my whole order! I asked for 3 sweet teas and only got one! Absolutely unacceptable 😡😡😡😡
- 7875 8164 days ago1.0I run into the store to make an order the kiosks listed only large fries and nothing else so I went to the counter and placed my order. Waited almost 3 minutes for my order. While waiting a little girl came up with a cat in her arms, halfway behind counter and one of the workers reached over and started rubbing on the cat. I was about to cancel my order if she went back behind that counter to handle food. Another worker walked up to me and asked me what I was waiting on. I said my order and she looked to the right and said here it is. I don't know how long my order been sitting there but why didn't somebody say anything? Fry's were barely warm. No need to asking for a refund and letting them know how bad the fries was. I would have took them away from the socialization on the phones. Just going to have to start cooking at home. I sure hope the lady washed her hands
- MLMary LouNov 2, 20255.0My fav location. Women who work here have really got it together ❤ The service is very fast
- EHErica HarrisOct 14, 20255.0Went late night it hit the spot was hot fresh made just how I asked !!!!
- SKSai Kumar Reddy KasarlaOct 9, 20251.0The quality at this McDonald’s were extremely poor based on my experience. The fries were oily, not crispy at all, and completely lacked freshness.
Frequently Asked Questions About McDonald's
What are the delivery hours at McDonald's located at 10999 Metcalf Avenue, Overland Park?
Delivery is available Monday through Thursday and Sunday from 5:00 AM to 11:30 PM, and Friday and Saturday from 5:00 AM to 12:30 AM.
When is the drive-through open at this McDonald's?
The drive-through is open Monday through Thursday and Sunday from 5:00 AM to 1:00 AM, and Friday and Saturday from 5:00 AM to 2:00 AM.
What types of payment methods does McDonald's accept?
McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
What services does this McDonald's offer for ordering and pickup?
This McDonald's supports curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Can I order McDonald's food via an app?
Yes, you can order through the McDonald's app available on both the Apple App Store and Google Play Store.
What are the general operating hours of this McDonald's restaurant?
The restaurant is open Monday through Thursday and Sunday from 5:00 AM to 1:00 AM, and Friday and Saturday from 5:00 AM to 2:00 AM.
Where is this McDonald's located?
It is located at 10999 Metcalf Avenue, Overland Park, KS, 66211, USA.
What nearby attractions can I visit before or after dining at McDonald's?
You can visit nearby attractions such as iFLY Indoor Skydiving - Kansas City and Top Flight Amusement Park for entertainment and active fun.
Are there other dining options near McDonald's at Metcalf Avenue?
Yes, nearby dining options include Kc Masterpiece (barbecue restaurant), 7 Brew Coffee (coffee shop), and American Bandstand (American restaurant and dance club).
How can nearby business services support my visit to McDonald's?
Nearby services such as Hair Guy with a Bow Tie (beauty salon) and Jim Gilmore Insurance Agency can provide additional conveniences during your visit area.